Manager, Budget Project Management
About The Position
Hearts & Science is a data-driven marketing agency inspired by marketers seeking business advantage in personalized digital marketing, where CRM and addressable channels converge, and real-time decisions are crucial. The agency informs brand strategies with real-time insights and offers expert media planning and buying capabilities, shopper marketing, marketing innovation, and content activation. This position plays a key role as the day-to-day liaison between the client, internal teams, and vendor partners, and will oversee and coordinate all aspects of client budget management. It acts as the relationship and account manager for all financially related client matters.
Requirements
- 3-5+ years' work experience in cross-channel branding strategy or media communications and budget management experience, preferably within the media industry
- Prior client management experience required
- Superior Excel skills
- Must have strong interpersonal and presentation skills
- Experience in a fast paced, client service environment; a high sense of urgency, a positive attitude
- Knowledge of all media types; network (television and radio), local, print, out-of-home, direct and digital
- Knowledge of the dynamics of media – how each media element performs alone, how they perform together and how they are constantly changing
- Must be able to manage multiple projects and deadlines, be proactive, detail oriented, and possess outstanding follow-through skills
- Proven strong team management, interpersonal communication, and collaboration skills
Responsibilities
- Play a key role as the day-to-day liaison between the client, internal teams, & vendor partners
- Oversee and coordinate all aspects of client budget management
- Act as the relationship and account manager for all financially related client matters
- Integrating strategic planning philosophy into communication plan development
- Helping develop planning objectives and strategies that coincide with the client’s marketing direction
- Creating Media plan recommendations and alternatives
- Overseeing the execution of and present media plans to clients
- Updating account team on status of all client projects
- Managing the flow of client media-related issues, creating solutions, and resolving issues
- Establishing timetables for development of plans
- Serve as the primary interface internally between the strategy team, media investment team, creative agencies, as well as our back office, namely media reconciliation, accounts receivable, accounts payable, and central Finance
- Act as the primary point of contact for all aspects of client billings for the Strategy and Investment Teams and other members of the Client Service Team as well as key client personnel
- Establish and nurture strong client relationships inclusive of Procurement, Brand Management, and Client Finance teams
- Serve as the liaison between the Client Budget Management Group and the Client Team(s)
- Act as the primary liaison between agency and the client for budget management issues
- Serve as the primary contact for all client budget management deliverables and troubleshoot as needed to meet client expectations
- Handling any client requests, e.g., plan or budget changes, as well as be responsible for presentation of the Budget Report to client(s)
Benefits
- health insurance
- vision insurance
- dental insurance
- 401(k)
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
- vacation days
- sick days
- personal days
- paid parental leave
- paid medical leave
- STD/LTD insurance benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
