Manager, B2B Communications

Agoda•New York, NY

4d•$134,000 - $164,000

About The Position

The Communications Manager, B2B will help bring to life the global communications strategy for Booking Partner Division, Booking Holdings’ connected B2B organization. Reporting to the Head of Communications, B2B, the role plans and executes external and internal communications initiatives to strengthen the organization’s reputation, increase awareness and engagement among partners, media and employees, and support commercial growth and organizational transformation. Working with the Head of Communications and cross-functional stakeholders, the manager delivers media relations, executive communications, thought leadership, social media and employee communications programs. The role identifies and develops stories, creates content and messaging, coordinates media and speaking opportunities, and supports consistent communications across channels and markets. It also helps establish and evolve the processes, channels and measurement approaches needed for a high-performing global communications function. Success involves translating strategic priorities into compelling communications, delivering high-quality programs with creativity and operational excellence, building cross-functional relationships, and identifying opportunities to elevate Booking Partner Division’s profile and support its business objectives.

Requirements

Excellent written and verbal communication skills, strong storytelling ability, and a track record of creating compelling content across channels and audiences.
Experience delivering media relations, executive communications and/or B2B and corporate communications programs.
Ability to translate complex business topics into clear, engaging narratives and messaging tailored to different audiences.
Strong news judgment and a proactive approach to identifying stories, communications opportunities and emerging reputational issues.
Strong project management and organizational skills; ability to independently manage multiple priorities and deliver high-quality work in a fast-paced environment.
Sound business judgment and ability to connect communications activities to broader business priorities and commercial objectives.
Experience navigating matrixed organizations, influencing stakeholders and building trusted relationships across functions and seniority levels.
Ability to provide thoughtful communications counsel to senior leaders, balancing strategic thinking with hands-on execution.
Adaptability, initiative and a solutions-oriented mindset; ability to thrive in an evolving organization and help establish processes and ways of working.
Analytical mindset and experience using communications metrics and insights to evaluate performance and inform improvements.

Nice To Haves

Knowledge of B2B technology, e-commerce, AI and/or travel industries.
Experience working across international teams or supporting global communications programs.
Agency management experience.

Responsibilities

Plan and deliver integrated communications campaigns supporting business priorities, product launches, partnerships and corporate initiatives across internal and external audiences in global markets.
Identify and develop stories, media pitches, press materials and briefing documents; coordinate proactive media engagement and manage day-to-day relationships with journalists, influencers and agency partners.
Create speeches, talking points, LinkedIn content, presentations and strategic messaging that elevate B2B senior executives’ visibility, credibility and thought leadership.
Identify, secure and maximize high-impact speaking opportunities for senior leaders; provide communications counsel, content development and preparation.
Develop employee communications that connect employees to business priorities, organizational developments and key milestones and support alignment, engagement and change.
Collaborate with B2B Marketing, Commercial, Product and Brand teams and Booking Holdings’ Corporate Communications team to align communications with business priorities and enterprise messaging.
Track campaign performance, media coverage and audience engagement, and use insights to recommend improvements to communications effectiveness and business impact.
Help establish and evolve processes, channels and measurement approaches for a high-performing global communications function.