Manager Assistant

Cinépolis Cinemas USA•Keller, TX

4d•Onsite

About The Position

The Manager Assistant is a trainee role designed to prepare high-potential employees for future management positions through training, skill development, and increasing proficiency in managerial responsibilities. Under the guidance of an experienced manager, the Manager Assistant participates in key areas of theater business, including employee management, customer service, and financial operations. The role provides hands-on experience with employee-related functions and theater operations. Manager Assistants are expected to model excellent customer service and help employees deliver service excellence. The position is based in a theater environment, with typical cinema noise, dust, and activity.

Requirements

Full-service restaurant background.
SERV Safe and Food Handler’s certifications required.
Availability to work holidays, nights, and weekends, with increased hours during peak times.
Professional appearance and a positive, can-do attitude.
Strong written and verbal communication skills.
High guest-satisfaction expectations and focus.
Resourceful problem-solving skills.
Self-motivated and results-driven.
Strong organizational and time-management skills.
Ability to stand, walk, lift, twist, bend, and traverse stairs frequently.

Responsibilities

Participate in interviewing, hiring, training, coaching, motivating, and performance management of employees under the guidance of an experienced manager.
Assist with conflict resolution and administration of human resources policies and initiatives.
Serve as a role model for customer service and set the pace for service excellence.
Learn theater operational procedures and train, supervise, and coach others in those procedures.
Complete banking transactions, daily paperwork, and company reports.