Manager, Air Export, Houston, Air & Sea US
DSV•Houston, TX
•$86,668 - $108,360•Onsite
About The Position
The Air Export Manager oversees all aspects of the air cargo export process, ensuring efficient and timely delivery while maintaining regulatory compliance. The role leads air export coordinators and support staff, manages relationships with customers and service providers, and uses performance data to improve service quality and control costs. The position requires strong leadership, communication, analytical, and problem-solving skills, along with knowledge of airfreight logistics and industry standards.
Requirements
- Fluency in English.
- Strong analytical and problem-solving skills, with the ability to thrive in a fast-paced environment.
- Excellent leadership and communication skills to manage and motivate a team.
- In-depth knowledge of logistics, supply chain management, and air freight principles.
- Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.
- Experience with logistics and air cargo management systems.
Nice To Haves
- Bachelor’s degree in Logistics, Supply Chain Management, or a related field.
- Five years of experience in freight forwarding, logistics, or a related field.
- Prior experience in air exports and supervisory roles.
- Familiarity with air freight regulations, customs requirements, and export controls.
- Knowledge of shipping routes and schedules.
Responsibilities
- Oversee air export operations, including shipping documentation, customs clearance, and air carrier bookings.
- Coordinate with freight forwarders, airlines, customs brokers, and other service providers to ensure efficient cargo delivery.
- Manage relationships with customers, vendors, and third-party service providers to support service quality and customer satisfaction.
- Respond promptly to customer inquiries and concerns.
- Ensure compliance with applicable regulations, including customs and trade laws.
- Stay informed about changes to airfreight regulations and export controls.
- Develop and implement policies and procedures to improve efficiency and service quality.
- Identify and implement process improvements to reduce costs and enhance customer satisfaction.
- Monitor and report on key performance indicators, including cargo delivery times, costs, and quality.
- Analyze performance data to identify trends and improvement opportunities.
- Supervise air export coordinators and support staff.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
