Manager, Advertising Operations

Tubi•New York, NY
•$102,500 - $146,400•Hybrid

About The Position

Tubi is seeking a Manager, Advertising Operations to lead a team of Ad Operations Specialists and establish standards for delivering, troubleshooting, and scaling campaigns for high-profile direct and programmatic clients. The role reports to the VP of Advertising Operations & Campaign Management and partners with Ad Sales, Account Management, Media Strategy, and Engineering to ensure campaigns are correctly set up, deliver in full, and are measured and invoiced accurately. The manager owns day-to-day campaign execution while coaching and developing the team, building processes and tools to standardize programmatic deal setup and delivery monitoring, and serving as the escalation point for complex issues involving measurement, ad serving, programmatic, and data targeting. The role also works with Sales and clients to meet campaign goals within the capabilities of existing ad-serving technologies. This is a hybrid role based in New York City, with employees required to work in the office four days per week; this requirement is subject to change.

Requirements

  • Bachelor's degree from an accredited university or equivalent work experience.
  • At least 8 years of total experience in Advertising Operations.
  • At least 2 years of management or mentorship experience.
  • Skill in coaching and leading others, including performance management and resource management.
  • Advanced troubleshooting skills across ad technologies, including measurement, ad serving, programmatic, and data targeting.
  • Proven ability to collaborate across sales, support, and technology teams.
  • Track record of developing and implementing processes to standardize programmatic deal setup, monitor delivery, and enable troubleshooting tools and workflows.
  • Advanced command of data analysis tools, including Excel, data visualization tools, and reporting dashboards.
  • Demonstrated ability to use AI to improve workflows and tasks.
  • Strong technical understanding of the digital ecosystem, including the publisher's role in relation to an SSP and a DSP.
  • Well organized, with strong attention to detail and the ability to prioritize while multitasking in a fast-paced environment.

Nice To Haves

  • Experience with Order Management Systems and video ad standards, including VAST and VPAID.
  • Knowledge of SQL.

Responsibilities

  • Coach, mentor, and manage Ad Operations Specialists, including goal setting, performance reviews, and career development.
  • Manage team resourcing and workload across campaigns, regions, and peak periods, including a weekend creative review rotation.
  • Hire and onboard team members and build cross-training to avoid reliance on a single individual.
  • Oversee quality assurance of campaign assets and campaign setup, including contextual and audience targeting, against Tubi ad specifications.
  • Ensure direct-sold and programmatic campaigns deliver in full through proactive daily pacing analysis and optimization recommendations.
  • Own accurate and timely invoicing inputs for direct clients and understand client KPIs so delivery supports their goals.
  • Serve as the escalation point for complex issues involving measurement, ad serving, programmatic, and data targeting.
  • Lead resolution of traffic issues and first-party versus third-party discrepancies, and review first- and third-party reporting for accuracy.
  • Conduct root-cause analysis and post-mortems on incidents affecting delivery and turn findings into lasting fixes.
  • Develop and implement processes to standardize programmatic deal setup and monitor delivery.
  • Define and drive adoption of troubleshooting tools and workflows that reduce resolution time and manual work.
  • Use Tubi's proprietary ad server to monetize inventory and shape requirements for new tools in partnership with Product and Engineering.
  • Partner with Ad Sales, Account Management, and sales support teams to help clients resolve issues and meet goals.
  • Work with Engineering and Product to surface ad technology issues, prioritize fixes, and validate releases.
  • Report delivery results to Media Strategy to support accurate planning.
  • Build and maintain dashboards and reports that provide Sales, Account Management, and leadership visibility into pacing, delivery, and performance.
  • Use data to identify trends, forecast delivery risk, and recommend operational improvements.

Benefits

  • Annual discretionary bonus eligibility.
  • Medical, dental, and vision benefits.
  • Insurance benefits.
  • 401(k) plan.
  • Paid time off; salaried/exempt employees receive Tubi's Flexible Time Off Policy in lieu of FOX's Vacation policy.
  • For full-time, regular employees, a 12-week paid parental bonding leave program within the first year of a child's birth, adoption, surrogacy, or foster placement, in addition to applicable government leave programs and FOX's short-term disability policy.
  • For full-time, regular employees, a monthly wellness reimbursement.
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