Manager Administrative Support

Arkansas Children's Hospital•Little Rock, AR

About The Position

The Manager Administrative Support oversees administrative functions for Surgical Services and collaborates with hospital leaders across orthopedics, plastics, general surgery, trauma, burn, urology, dermatology, neurosurgery, otolaryngology, cardiovascular surgery, and other procedural services. The role manages a staff of 20, including surgery schedulers and administrative assistants, and provides administrative and coordination support to surgical service chiefs and faculty. Responsibilities include supporting fiscal-year budget planning and monitoring service accounts and expenses, managing purchasing and invoices, and supporting faculty and fellow recruitment, residency rotations, and fellowship training programs in coordination with UAMS graduate medical education programs. The position is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

  • High school diploma, GED, or equivalent; alternatively, seven years of experience in lieu of a high school diploma or GED.
  • At least five years of relevant experience with a high school diploma or GED.
  • Demonstrated readiness through prior leadership experience or, for internal candidates, successful completion of the ASPIRE program.
  • Prior leadership experience is required, unless an internal candidate has completed the ASPIRE program.

Nice To Haves

  • Bachelor's degree.
  • Four years of progressively responsible leadership experience.

Responsibilities

  • Oversee administrative functions for Surgical Services.
  • Assist surgical service chiefs and faculty with budget-related matters during the fiscal year and prepare for the next fiscal year.
  • Maintain working knowledge of active service accounts and oversee expenses for administrative functions, educational funds, research funds, and discretionary funds.
  • Process and manage regular and purchase requests and orders, and follow up on outstanding invoices or balances.
  • Provide administrative support and coordination services.
  • Hire, train, supervise, and coordinate administrative staff within the section, including assigning work.
  • Serve as a liaison between the Surgical Service Section and UAMS and Arkansas Children's departments, and communicate with internal and external physician offices and vendors.
  • Assist with faculty and fellow recruitment activities.
  • Coordinate residency rotations and fellowship training programs with UAMS graduate medical education programs.
  • Maintain contract billings, equipment purchases, and contract payments.
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