Manager - Accounts Receivable

Hirschbach Motor Lines•Dubuque, IA

About The Position

At Hirschbach we strive to provide the best customer service to our customers. As the Manager - Accounts Receivable, you will be responsible for overseeing and optimizing the accounts receivable function within the organization. This role involves managing a team of account receivable and account coordinator professionals, ensuring timely and accurate invoicing, and monitoring collections to maintain healthy cash flow. You will work closely with other departments to resolve any discrepancies, enhance credit management processes, and drive improvements in financial reporting and customer service. Your goal is to ensure that receivables are collected in accordance with company policies while maintaining strong relationships with customers.

Requirements

High school diploma or equivalent required.
Experience in setting and achieving departmental goals and standards, and developing actionable plans.
Proficiency in both written and verbal communication.
Ability to prioritize tasks and meet deadlines efficiently.

Nice To Haves

Associates Degree in Accounting or Business Administration preferred.

Responsibilities

Ensure all loads are billed daily and that comments are recorded for any loads that cannot be billed.
Confirm that contracts and rate agreements are in place for all managed by the company.
Verify that all contracts for regular customers are up-to-date, including rates, accessorial charges, detention fees, and fuel charges.
Ensure auto-rating for all regular customers is accurate and current.
Achieve departmental goals for billing accuracy, unbilled orders, and adjustments.
Effectively manage the Accounts Receivable team members.
Handle collections for accounts receivable, including resolving shortages and overpayments.
Assist with onboarding and billing of new customers until they are transferred to the Billing Coordinator.
Address paperwork inconsistencies with drivers.