JD - Management -Valley Fair, Santa Clara, CA

JD Sports Fashion•Santa Clara, CA
•$20 - $24•Onsite

About The Position

JD Finish Line is hiring management team members for its Valley Fair store in Santa Clara, California, for Assistant Store Manager and Supervisor roles. Management team members oversee daily store operations, lead and develop staff, drive sales and profitability, and deliver exceptional customer experiences. The role includes responsibility for merchandising, inventory, store maintenance, budgets, compliance, local marketing, community relationships, and identifying operational improvements. Additional duties and projects may be assigned. Assistant Store Managers must have open availability for the hours needed to open and close the store, including mornings, days, and nights. They work a minimum standard of five days per week and an average standard of 44 hours, with hours increasing during peak sales periods. Supervisors must be available for opening and closing hours and have at least five days of availability; their minimum standard work week is 30 hours. All management roles require weekend and holiday availability, reliable transportation, punctuality, and regular attendance. Employees may be asked to work at different company locations based on operational needs and career growth. The role requires English communication and reading/writing skills, as well as business-related math skills. Candidates must be at least 18 years old. A high school diploma or GED is required. Two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions. The position is performed in a moderately noisy retail setting and involves prolonged standing, bending, kneeling, reaching, pulling, and potentially climbing ladders or using stairs. Regular lifting of 5–25 pounds is required, and heavier lifting may be necessary in certain circumstances. Good vision, including color differentiation, is required. Assistant Store Manager pay is $20.38–$23.50 per hour, with additional bonus opportunities if store KPIs are met. Supervisor pay is $20.70 per hour. All roles are eligible for the company 401(k) plan. Full-time roles are eligible for medical, dental, and vision benefits, sick leave, parental leave, and company-paid time off.

Requirements

  • High school diploma or GED equivalent.
  • Proven experience as a Retail Store Manager or in a similar role, including a record of achieving sales targets and managing a team.
  • Strong leadership, communication, interpersonal, and organizational skills.
  • A customer-focused approach and passion for delivering outstanding service.
  • Ability to analyze sales data, manage budgets, and make data-driven decisions.
  • Proficiency in retail management software and basic computer applications.
  • Availability for weekends and holidays; Assistant Store Managers also need open availability for mornings, days, and nights, while Supervisors need availability for store opening and closing hours and at least five days of availability.
  • Reliable transportation, punctuality, and regular attendance.
  • Ability to speak, read, and write English clearly and perform business-related mathematics.
  • At least 18 years old.
  • Ability to move to different company locations may be required based on operational needs and career growth.
  • Ability to meet the physical demands of the role, including prolonged standing and regular lifting of 5–25 pounds.

Nice To Haves

  • Two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience.

Responsibilities

  • Recruit, train, and develop a motivated team; set goals and provide ongoing feedback.
  • Create a strong customer experience by addressing customer needs, resolving issues, and maintaining customer-service standards.
  • Drive store sales and profitability through merchandise management, promotional strategies, and sales targets.
  • Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
  • Ensure compliance with company policies, procedures, and health and safety regulations.
  • Manage store budgets, control expenses, and analyze sales data to improve performance and revenue.
  • Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
  • Monitor industry trends and competitor activity; identify improvement opportunities and implement solutions.
  • Perform additional duties and projects as required.

Benefits

  • Competitive compensation package.
  • Company 401(k) plan for all roles.
  • Medical, dental, and vision benefits for full-time roles.
  • Sick leave for full-time roles.
  • Parental leave for full-time roles.
  • Company-paid time off for full-time roles.
  • Bonus opportunities for Assistant Store Managers if store KPIs are met.
  • Employee discounts.
  • Career advancement opportunities and professional development.
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