Management & Sales Training Program

Sherwin-Williams • Allentown, PA

2d

About The Position

The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position designed to prepare participants for a Store Management role in 18–24 months. Following successful completion of the initial eight-week training, participants may progress into an Assistant Store Manager position. The typical schedule is 44 hours per week and may include evenings and/or weekends.

Participants collaborate with store management to oversee a million-dollar business and contribute leadership and insight to the store’s development and strategy. The program provides training in store operations, customer relationships, and internal strategy, as well as customer service, sales and marketing, finance, and operations. Participants sell products to commercial users, including painting contractors, purchasing agents, manufacturers, and other customers who need large volumes. They also build relationships in the community to help grow the business.

The role involves contact with customers, which may include minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other items of value. Access may be supervised or unsupervised. The company states that it reviews criminal history to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

• At least 18 years of age.
• Legally authorized to work in the country of employment without requiring sponsorship for employment work visa status now or in the future.
• Valid, unrestricted driver’s license.
• Bachelor’s degree by the start of the development program.
• Ability, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.

Nice To Haves

• At least one year of experience in retail, sales, or customer service.
• At least one year of leadership experience, supervising others, or leading teams.
• Experience in a team-oriented setting, including work, extracurricular activities, or military service.
• Previous experience selling paint and paint-related products.
• Work experience using timekeeping and/or customer relationship management (CRM) systems.
• Willingness to relocate for future job opportunities.
• Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

• Complete training consistent with the established program.
• Support business strategies to increase sales and optimize profitability.
• Ensure high levels of customer satisfaction through excellent service.
• Build and maintain knowledge of products to make effective customer recommendations.
• Build positive relationships with wholesale and retail customers.
• Complete store administration.
• Ensure compliance with policies and procedures, including safety, loss prevention, and security.
• Maintain store condition and visual merchandising standards, including promotional packages and sales floor displays.
• Support employee training, development, performance management, and corrective action.
• Respond to and resolve customer and employee complaints.
• Partner with the Store Manager on outside sales calls to increase market share.
• Collaborate with store management to oversee the business and contribute to store development and strategy.
• Sell products to commercial users and build community relationships to grow the business.

Benefits

• Structured program support, including formal discussions to review objectives and development.
• Leadership development and training in customer service, sales and marketing, finance, and operations.
• Professional networking and opportunities to establish community relationships.
• Career advancement opportunities, including potential progression to Assistant Store Manager after successful completion of the initial eight-week training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level