Management & Sales Training Program

Sherwin-Williams • Allentown, PA

12h

About The Position

The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level role designed to prepare participants for store management within 18–24 months. After successfully completing the initial eight-week training, participants may progress to an Assistant Store Manager position. The typical schedule is 44 hours per week and may include evenings and/or weekends.

Participants collaborate with store management to oversee a million-dollar business, contribute to store development and strategy, learn store operations and customer needs, and help grow market share by selling products to commercial customers. The program provides training in customer service, sales, marketing, finance, and operations, along with leadership development and opportunities to build professional relationships in the community. The role includes customer contact and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuables; the company states that a criminal history review is necessary for business and safety reasons.

Requirements

• Must be at least 18 years old.
• Must be legally authorized to work in the country of employment without current or future employment-visa sponsorship.
• Must have a valid, unrestricted driver's license.
• Must have at least a bachelor's degree by the start of the development program.
• Must be able, with or without reasonable accommodation, to retrieve materials from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.

Nice To Haves

• At least one year of experience in retail, sales, or customer service.
• At least one year of experience in leadership roles, supervising others, or leading teams.
• Previous experience in a team-oriented setting, including work, extracurricular activities, or military service.
• Previous work experience selling paint and paint-related products.
• Work experience using timekeeping and/or customer relationship management (CRM) systems.
• Willingness to relocate for future job opportunities.
• Ability to communicate in more than one language; Spanish communication ability is also specified.

Responsibilities

• Complete training consistent with the established program.
• Support business strategies to increase sales and optimize profitability.
• Ensure high levels of customer satisfaction through excellent service.
• Build and maintain knowledge of products to make effective customer recommendations.
• Build positive relationships with wholesale and retail customers.
• Complete store administration.
• Ensure compliance with policies and procedures, including safety, loss prevention, and security.
• Maintain store condition and visual merchandising standards, including promotional packages and sales floor displays.
• Support employee training, development, performance management, and corrective action.
• Respond to and resolve customer and employee complaints.
• Partner with the Store Manager on outside sales calls to increase market share.
• Collaborate with store management in overseeing store operations, development, and strategy.
• Develop relationships in the community to support business growth.

Benefits

• The company describes a range of benefits covering retirement, health care, well-being, and commuting; specific eligibility and offerings are available through its benefits website.
• The company describes opportunities to learn, develop new skills, and grow professionally.
• The company describes an inclusive team and commitment to its communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level