Management & Sales Training Program

Sherwin-Williams • Harrisburg, PA

13d

About The Position

The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position designed to prepare participants for a Store Management role in 18–24 months. After successful completion of the initial eight-week training, participants may progress into an Assistant Store Manager position. The typical schedule is 44 hours per week and may include evenings and/or weekends.

Participants collaborate with store management to oversee a million-dollar business and contribute leadership and insight to the store’s development and strategy. The program provides experience in store operations, customer relationships, and internal strategy. Participants grow market share by selling products in large volumes to commercial users, including painting contractors, purchasing agents, and manufacturers. Training covers customer service, sales, marketing, finance, and operations, while providing development support and opportunities to build professional relationships in the community.

The role involves contact with customers, potentially including minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other items of value. The company states that it reviews criminal history to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without current or future sponsorship for an employment work visa.
• Must have a valid, unrestricted driver's license.
• Must have at least a bachelor's degree by the start of the development program.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.

Nice To Haves

• At least one year of experience in retail, sales, or customer service.
• At least one year of experience in leadership roles, supervising others, or leading teams.
• Experience in a team-oriented setting, including work experience, extracurricular activities, or military service.
• Previous work experience selling paint and paint-related products.
• Experience using timekeeping and/or customer relationship management (CRM) systems.
• Willingness to relocate for future job opportunities.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Complete training consistent with the established program.
• Support business strategies to increase sales and optimize profitability.
• Ensure high levels of customer satisfaction through excellent service.
• Build and maintain knowledge of products to provide effective customer recommendations.
• Build positive relationships with wholesale and retail customers.
• Complete store administration.
• Ensure compliance with policies and procedures, including safety, loss prevention, and security.
• Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays.
• Support employee training, development, performance management, and corrective action.
• Respond to and resolve customer and employee complaints.
• Partner with the Store Manager to make outside sales calls and increase market share.

Benefits

• A range of benefits intended to support health and well-being, career development, community connection, retirement, health care, and commuting; eligibility and offerings are described on the company benefits website.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level