Management & Sales Training Program (2027)

Sherwin-Williams•Orlando, FL

About The Position

The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position that prepares participants for a Store Management role in 18–24 months. After successfully completing the initial eight weeks of training, participants may progress into an Assistant Store Manager position. The typical schedule is 44 hours per week and may include evenings and/or weekends. Participants work with store management to oversee a million-dollar business and contribute leadership and insight to the store’s development and strategy. They learn store operations, customer needs, and internal strategy while selling high-quality products to large commercial users, including painting contractors, purchasing agents, and manufacturers. The program provides training in customer service, sales, marketing, finance, and operations, along with structured development discussions and opportunities to build professional relationships in the community. The role involves customer contact, potentially including minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuable items. The company states that it reviews criminal history to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

Must be at least 18 years of age.
Must be legally authorized to work in the country of employment without needing sponsorship for an employment work visa now or in the future.
Must have a valid, unrestricted driver's license.
Must have at least a bachelor's degree by the start of the development program.
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.

Nice To Haves

At least one year of experience in retail, sales, or customer service.
At least one year of experience in a leadership role, supervising others, or leading teams.
Previous experience in a team-oriented setting, including work experience, extracurricular activities, or military service.
Previous work experience selling paint and paint-related products.
Work experience using timekeeping and/or customer relationship management (CRM) systems.
Willingness to relocate for future job opportunities.
Ability to read, write, comprehend, and communicate in more than one language.
Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

Complete training consistent with the established program.
Support business strategies to increase sales and optimize profitability.
Ensure high levels of customer satisfaction through excellent service.
Build and maintain knowledge of all products to provide effective customer recommendations.
Build positive relationships with wholesale and retail customers.
Complete store administration.
Ensure compliance with policies and procedures, including safety, loss prevention, and security.
Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays.
Support employee training, development, performance management, and corrective action.
Respond to and resolve customer and employee complaints.
Partner with the Store Manager to make outside sales calls and increase market share.