Management & Sales Training Program - Floorcovering

Sherwin-Williams•Auburn, WA
•Onsite

About The Position

The Sherwin-Williams Floorcovering Management & Sales Training Program is an accelerated, entry-level program designed to prepare participants for a Floorcovering Facility Management or Sales Representative role in 18–24 months. Participants complete an initial 8–12 weeks of training and may then progress into a Floorcovering Operations Manager or Floorcovering Field Technician position. The selected candidate will train at Store #708200 in Auburn, Washington, and successful program graduates will be placed in one of those roles in Washington. During the program, participants partner with facility leadership, sales, and regional management to oversee a multi-million-dollar business and contribute to facility development and strategy. They build knowledge of facility operations, products, installation techniques, customer service, and client development. They also help grow market share by selling floorcovering materials to commercial customers, including property management companies, builders, and renovation contractors, and develop experience working with customer procurement, community management, project management, maintenance, and property development teams. The program offers structured development, formal reviews of objectives and progress, leadership development, and opportunities to build customer service, sales, marketing, finance, operations, and professional networking skills. The typical schedule is 44 hours per week and may include evenings and/or weekends. Job duties include customer contact and access to cash, electronic equipment, personal information, merchandise, and other items of value; a criminal-history review is required.

Requirements

  • Be at least 18 years old.
  • Be legally authorized to work in the country of employment without current or future employment visa sponsorship.
  • Have a valid, unrestricted driver's license.
  • Have at least a bachelor's degree by the start of the development program.
  • Be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.

Nice To Haves

  • At least one year of experience in retail, sales, or customer service.
  • At least one year of experience in a leadership role, supervising others, or leading teams.
  • Previous experience in a team-oriented setting, such as work, extracurricular activities, or military service.
  • Previous work experience selling floorcovering or floorcovering products.
  • Work experience using timekeeping or customer relationship management (CRM) systems.
  • Willingness to relocate for future job opportunities.
  • Ability to read, write, comprehend, and communicate in more than one language; Spanish is specifically noted.

Responsibilities

  • Complete training consistent with the established program.
  • Support business strategies to increase sales and optimize profitability.
  • Ensure high levels of customer satisfaction through excellent service.
  • Build and maintain knowledge of products to provide effective customer recommendations.
  • Build positive relationships with wholesale and retail customers.
  • Complete store administration.
  • Ensure compliance with policies and procedures, including safety, loss prevention, and security.
  • Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays.
  • Support employee training, development, performance management, and corrective action.
  • Respond to and resolve customer and employee complaints.
  • Partner with the Store Manager to make outside sales calls and increase market share.

Benefits

  • The company describes a range of benefits related to retirement, health care, well-being, and commuting; eligibility and offerings are referenced on the company's benefits website.
  • The company cites rewards, benefits, and flexibility intended to support health and well-being, as well as opportunities to learn, develop skills, and grow.
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