Management & Sales Training Program - Floorcovering

Sherwin-Williams • Auburn, WA

7d • Onsite

About The Position

The Sherwin-Williams Floorcovering Management & Sales Training Program is an accelerated, entry-level program designed to prepare participants for a Floorcovering Facility Management or Sales Representative role in 18–24 months. After the initial 8-to-12-week training, participants may progress into a Floorcovering Operations Manager or Field Technician position. After successful completion of the program, candidates will be placed in one of those roles in Washington.

The selected candidate trains at Store #708200 in Auburn, Washington. The typical schedule is 44 hours per week and may include evenings and/or weekends. During the program, participants partner with facility leadership, sales, and regional management to oversee a multi-million-dollar business and contribute to the facility’s development and strategy. Training covers facility operations, core products, installation techniques, customer service, and client development. Participants also help grow market share by selling floorcovering materials to commercial consumers, including property management companies, builders, and renovation contractors.

The structured training program includes formal discussions about objectives and development, leadership development, and opportunities to build professional relationships in the community. Job duties involve contact with customers, potentially including minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other valuable items. The company states that a criminal-history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without current or future sponsorship for an employment work visa.
• Must have a valid, unrestricted Driver’s License.
• Must have at least a bachelor's degree by the start of the development program.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.

Nice To Haves

• At least one year of experience working in retail, sales, or customer service.
• At least one year of experience in leadership roles, supervising others, or leading teams.
• Previous experience in a team-oriented setting, including work experience, extracurricular activities, or military service.
• Previous work experience selling floorcovering and/or floorcovering products.
• Work experience using timekeeping and/or customer relationship management (CRM) systems.
• Willingness to relocate for future job opportunities.
• Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

• Complete training consistent with established program.
• Support business strategies to increase sales and optimize profitability.
• Ensure high levels of customer satisfaction through excellent service.
• Build and maintain knowledge of all products to ensure effective customer recommendations.
• Build positive relationships with wholesale and retail customers.
• Complete store administration.
• Ensure compliance with policies and procedures, including safety, loss prevention, and security.
• Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays.
• Support employee training, development, performance management, and corrective action.
• Respond to and resolve customer and/or employee complaints.
• Partner with the Store Manager to make outside sales calls to increase market share.
• Partner with facility leadership, sales, and regional management to oversee a multi-million-dollar business and contribute to facility development and strategy.
• Sell floorcovering materials to commercial consumers and develop client relationships.

Benefits

• Structured program support, including formal discussions to review objectives and development.
• Leadership development and training in customer service, sales and marketing, finance, and operations.
• Professional networking opportunities in the community.
• Career growth opportunities and a stated career trajectory.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level