Management and Program Analyst

Defense Logistics Agency•Battle Creek, MI

About The Position

Serves as an analyst in Business Support, Process Health, Audit Sustainment. Uses qualitative and quantitative methods to evaluate compliance, analyze end-to-end processes, coordinate audit inquiries, and support command issuances. Conducts systematic studies and evaluations of operational, administrative, and mission-related functions to support audit readiness, internal controls, and strategic agency-wide initiatives. Evaluates program operations, workflows, and internal documentation to assess compliance with management practices, regulatory frameworks, and established Standard Operating Procedures (SOPs), while identifying operational bottlenecks. Performs technical writing, editing, and quality control reviews of draft documentation, SOPs, and official agency forms to ensure adherence to Department of War (DoW) and DLA compliance standards. Coordinates with action officers, functional leads, and field personnel to facilitate the timely and accurate exchange of audit evidence, policy directives, and procedural updates.

Requirements

Must be a U.S. citizen.
One year of specialized experience directly related to the position; for GS-11, experience must be equivalent to GS-09 or equivalent in another pay system.
Specialized experience includes conducting audit response, compliance analysis, or business process evaluations using qualitative and quantitative methods.
Specialized experience includes supporting administrative program operations, policy coordination, or development and lifecycle management of directives, instructions, or SOPs.
Specialized experience includes technical writing, editing, and quality control of operational documentation, user manuals, or desktop guides.
Applicants must meet applicable eligibility requirements, including time-in-grade for GS positions and time-after-competitive appointment, by the announcement's closing date.
Education may substitute for specialized experience with a related Ph.D. or equivalent doctoral degree, three full years of progressively higher-level graduate education leading to such a degree, or a related LL.M.; transcripts or supporting documentation are required when qualifying through education.
A combination of qualifying experience and graduate education may be used to meet GS-11 requirements, subject to the stated calculation rules.
Foreign education used to qualify must be evaluated as equivalent to accredited U.S. education or receive full credit at an accredited U.S. college or university.
Must satisfy applicable suitability or fitness determination; an unfavorable adjudication may result in removal.
Must meet Selective Service requirements if applicable.
Must have REAL ID or other acceptable identification to access certain federal facilities.
Employees must refrain from illegal drug use. The position may require pre-employment drug testing, and designated positions are subject to random testing.

Responsibilities

Use qualitative and quantitative methods to evaluate compliance and analyze end-to-end processes.
Coordinate audit inquiries and support command issuances.
Conduct systematic studies and evaluations of operational, administrative, and mission-related functions to support audit readiness, internal controls, and agency-wide strategic initiatives.
Evaluate program operations, workflows, and internal documentation for compliance with management practices, regulatory frameworks, and SOPs; identify operational bottlenecks.
Write, edit, and quality-control draft documentation, SOPs, and official agency forms for compliance with DoW and DLA standards.
Coordinate with action officers, functional leads, and field personnel to exchange audit evidence, policy directives, and procedural updates accurately and promptly.