Management and Program Analyst

Internal Revenue Service•Washington, DC

About The Position

This position is in Taxpayer Services, TS-Ops Support - Strategies & Solutions. The analyst works with Service managers and executives to define project goals and objectives, develop plans and schedules, secure resources, track project status, and establish operating methods and procedures. The role may also involve directing development and delivery of employee training related to the project. Duties are described at the full working level; employees selected at a lower grade may receive training and opportunities to develop these skills. The position is offered at GS-11 and GS-12 levels. Applicants must meet the applicable specialized experience, education, or combination-of-education-and-experience requirements for the grade, along with applicable time-in-grade and time-after-competitive-appointment requirements. The position requires obtaining and using a government-issued charge card for business-related travel and may require completion of a probationary period. Alternative work schedules and staggered work hours may be available. The selected location will be the employee’s official post of duty, though a local commuting location may be used if a building closes due to rent management. The posting describes a comprehensive federal employee benefits package, with eligibility dependent on position type.

Requirements

For GS-11, one year of specialized experience equivalent to GS-09, or qualifying doctoral-level education, or a qualifying combination of education and experience.
GS-11 specialized experience includes evaluating a segment or phase of a broader project or study; gathering and analyzing facts; drawing conclusions and devising alternatives; preparing draft reports and guidelines; and recommending improvements to program and administrative procedures.
GS-11 specialized experience also includes performing operational reviews and program evaluations, assessing line program operations, proposing recommendations, and studying employee or organizational efficiency and productivity.
For GS-12, one year of specialized experience equivalent to GS-11.
GS-12 specialized experience includes using evaluative and analytical methods to identify and measure accomplishments and progress, revising methods, and developing approaches to information gathering.
GS-12 specialized experience includes using project-management techniques to plan, schedule, and conduct complex projects; understanding mission, organization, work processes, and administrative activities to identify operational problems or trends; and applying budgeting methods and oral communication techniques to present findings and negotiate solutions.
Current civilian employees must meet applicable time-after-competitive-appointment requirements by the announcement’s closing or cut-off date.
Applicants for positions above GS-05 must meet applicable time-in-grade requirements; one year (52 weeks) at the next lower grade is required for the grade applied for.
Obtain and use a government-issued charge card for business-related travel.
Complete any required probationary period.
Education used to meet requirements must generally be from an accredited or pre-accredited college or university recognized by the U.S. Department of Education. Foreign education must be supported by evidence of U.S. equivalency.
Applicants should provide employment dates by month/day/year and hours worked per week to ensure full credit for work experience.

Responsibilities

Meet with managers and executives within the Service to define overall project goals and objectives.
Prepare short- and long-range action plans and schedules for project phases, ensuring consistency with Service goals, schedules, and policies.
Prepare recommendations for project resource requirements and negotiate with managers of various components to obtain needed resources and support.
Establish a system to review, control, and report project status.
Plan, coordinate, and establish operating methods and procedures to accomplish the project mission.
As needed, direct the development and accomplishment of employee training related to the project.
Prepare evaluations for a segment or phase of a broader project or study.
Gather, assemble, and analyze facts; draw conclusions; devise alternatives; prepare draft reports and substantive guidelines or materials; and recommend improvements to program and administrative procedures.
Perform operational reviews and program evaluations, and conduct studies of employee or organizational efficiency and productivity.