Management and Program Analyst

Citizenship and Immigration Services•Miami, FL

About The Position

The Management and Program Analyst serves as an analyst and program advisor to management on functions and activities requiring a broad application of qualitative systems and management-support principles, processes, and systems. The position supports Refugee, Asylum, and International Operations (RAIO) and U.S. Citizenship and Immigration Services (USCIS), helping ensure executive management and policy officials receive accurate, concise, and timely information. The role develops and oversees planning and controls for data submissions that support budget and program resource requests, and provides technical assistance and analytical support to RAIO and field office management. The announcement describes opportunities at GS-09, GS-11, and GS-12; duties and independence vary by grade. The position is not considered essential for reporting to work when a facility is otherwise closed.

Requirements

U.S. citizenship or U.S. national status.
Successfully pass a background investigation, including financial disclosure.
Pass a drug screening; the position may be subject to random drug testing.
Male applicants born after December 31, 1959, must be registered with the Selective Service.
Applicants not currently employed by USCIS must meet the stated residency requirement: for three of the five years immediately before applying, have resided in the United States, worked overseas as a U.S. government employee in a Federal or Military capacity, or been a dependent of such an employee serving overseas.
Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band; time-in-grade must be met by the stated deadline.
GS-09: One year of specialized experience equivalent to at least GS-07, covering the majority of the listed duties, or qualifying graduate education (a master's degree, two full years of graduate education leading to a master's degree, or a J.D./LL.B.).
GS-11: One year of specialized experience equivalent to at least GS-09, covering the majority of the listed duties, or qualifying graduate education (a doctoral degree, three full years of progressively higher-level graduate education leading to a doctoral degree, or a related L.L.M.).
GS-12: One year of specialized experience equivalent to at least GS-11, covering the majority of the listed duties, including planning and control processes, management support, studies and policy work, management information systems, and use of information systems.
Education used to qualify must be from an accredited college or university and demonstrate the knowledge, skills, and abilities needed for the position; a transcript including the applicant's name and institution is required for education to be considered.
Submit a resume of no more than two pages in the Resume category, with detailed work history and applicable education. The announcement specifies that work history include job title, duties, employer and address, supervisor and phone number, dates, Federal grade dates when applicable, hours worked per week, and salary.
Complete the online application questions and provide required responses and documentation by the application deadline.

Responsibilities

Implement, coordinate, and/or oversee management programs affecting RAIO and USCIS.
Ensure accurate, appropriately concise, and timely information is available to executive management and policy officials.
Design and implement planning and controls for data submissions, including data supporting budget and program resource requests.
Provide technical assistance and direct support to RAIO and field office management staff on planning systems and management programs related to mission requirements.
Coordinate activities of sub-office support staff.
Advise and provide analytical support on problem definitions, planning methodologies, policies, and procedures.
Depending on grade, facilitate or develop planning and control processes for data submissions, budget requests, and program resource decisions.
Develop, implement, and monitor management information systems focused on plans, policies, and programs.
Prepare comments, impact statements, and recommendations for senior-level analysts concerning future program objectives and improvements.
Conduct studies and develop and evaluate policies in assigned areas.