Management And Program Analyst

Customs and Border Protection•El Paso, TX

2d•Onsite

About The Position

This position is a senior analyst and advisor to management within the Department of Homeland Security, U.S. Customs and Border Protection Headquarters, Mission Support Directorate, Recruitment Division, located in El Paso, Texas. The analyst applies a wide range of qualitative and quantitative methods to assess complex management and program processes and systems. Additional selections may be made for other organizational divisions or units within the listed duty location(s). The position develops and evaluates policies and program objectives, advises managers, and provides technical assistance to headquarters and field offices. It coordinates and leads team studies; designs, implements, and monitors management information and planning control systems; assesses legislative impacts; and negotiates the adoption of recommendations. The analyst prepares and delivers briefings, presentations, and planning documents, directs reviews of submissions for substance and compliance, and issues and maintains final planning and control documents. The role also analyzes proposed or new legislation, executive orders, and directives; prepares impact statements and recommendations; represents the agency; and supports executive data calls to OMB, GAO, DHS, and Congress. The advertised salary range is $106,437 to $138,370 (GS-13, Steps 1–10), subject to applicable locality or special pay rates. Applicants must meet the specified qualification and time-in-grade requirements. The role is a bargaining-unit-covered position represented by the National Treasury Employees Union.

Requirements

One year of specialized experience equivalent to at least the next lower grade level (GS-12) to qualify for GS-13.
Experience leading complex qualitative and quantitative program evaluations, developing performance measures and statistical analyses, and making actionable recommendations for executive management.
Experience designing, implementing, and overseeing planning and control systems and management information systems supporting plans, budget formulation, and resource allocation.
Experience analyzing proposed or new legislation, executive orders, and DHS or USBP directives and advising senior leaders on recommendations.
Experience planning and directing cross-functional team studies, coordinating with headquarters and field offices, resolving complex management issues, and driving process improvements involving significant organizational change.
Experience preparing and delivering high-level briefings and reports, serving as a focal point for program issues, and supporting executive data calls and requests from OMB, GAO, DHS, and Congressional committees.
Resume must explicitly explain how the applicant meets the specialized experience requirement.
Meet all qualification requirements and applicable time-in-grade requirements by 10/19/2026; current federal employees must have served 52 weeks at the next lower grade or equivalent grade band.
Must be a U.S. citizen.
Males born after December 31, 1959, must be registered with Selective Service.
Applicants not currently employed by CBP must meet the stated U.S. residency requirement, subject to possible waiver conditions.
All pre-employment processes are conducted in English.
May be required to pass a background investigation and comply with CBP drug-testing procedures.
New federal employees must serve a one-year probationary period; current and former federal employees may also be required to serve or complete one.
Current or former Executive Branch political appointees within the past five years must disclose that status to the Human Resources Office.

Responsibilities

Develop and evaluate policies and program objectives.
Advise managers and provide technical assistance to headquarters and field offices.
Coordinate and lead team studies.
Design, implement, and monitor management information and planning control systems.
Assess legislative impacts and negotiate adoption of recommendations.
Prepare and deliver briefings, presentations, and planning documents.
Direct reviews of submissions for substance and compliance.
Issue and maintain final planning and control documents.
Analyze the effects of new or proposed legislation, executive orders, and directives.
Prepare impact statements and recommendations.
Represent the agency and support executive data calls to OMB, GAO, DHS, and Congress.
Conduct complex qualitative and quantitative program evaluations to improve operational effectiveness, including developing performance measures, statistical analyses, and recommendations for executive management.
Oversee planning and control systems and management information systems that support long- and short-range plans, budget formulation, and resource allocation.
Plan and direct cross-functional team studies, coordinate with headquarters and field offices to resolve complex management issues, and drive process improvements involving significant organizational change.