Management and Program Analyst

Customs and Border Protection•Washington, DC
•Onsite

About The Position

Serving in this role allows for you to play a pivotal role in advancing the agency's mission by applying expertise in geospatial program management, data modeling, exploitation and analysis, project coordination, and communication. This position starts at a salary of $121,785.00 (GS-13, Step 1) to $158,322.00 (GS-13, Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts.

Requirements

  • You must be a U.S. Citizen to apply for this position
  • Males born after 12/31/1959 must be registered with Selective Service
  • Primary U.S. residency for at least three of the last five years (additional details below)
  • All pre-employment processes will be conducted in English
  • You may be required to pass a background investigation
  • CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
  • As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules do include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
  • DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
  • This is a bargaining unit covered position, represented under the National Treasury Employees Unions - NTEU.
  • This vacancy has a local commuting area requirement, as defined below: The area surrounding the duty station by which people reasonably travel back and forth from home to work; Or The employee's permanent duty station is located within the reasonable travel area surrounding the duty station of this vacancy; Or if applicable For employees who are detailed or temporarily promoted for more than 1 year to another duty location, the detailed or temporary duty location is considered to be the duty location of record for commuting purposes. For employees detailed or temporarily promoted for less than one year, the permanent duty location is considered the duty location of record for commuting purposes.
  • Managing or supporting geospatial programs, GIS projects, applications, software standards, policies, procedures, or workflow improvements in support of organizational mission objectives.
  • Developing geospatial project plans, requirements, proposals, budget inputs, acquisition support materials, or contracting documentation for GIS-related initiatives.
  • Analyzing and improving geospatial business processes, operational procedures, data workflows, or administrative practices to enhance program efficiency, data quality, and mission support.
  • Coordinating with internal and external stakeholders, including program managers, technical staff, contractors, partner organizations, or subject matter experts, to support geospatial initiatives and resolve program issues.
  • Preparing geospatial reports, briefings, maps, dashboards, data visualizations, or executive-level communications that translate complex spatial information into clear, actionable products, with an emphasis on Esri and Microsoft 365 software suites.
  • Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
  • Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 10/19/2026.
  • The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
  • U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.
  • Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government
  • All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.
  • Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Nice To Haves

  • Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Responsibilities

  • Managing and supporting geospatial program activities, including GIS projects, applications, software guidance, standards, policies, procedures, and instructions to ensure alignment with mission objectives and organizational business goals.
  • Developing project plans, proposals, requirements, budget inputs, and contracting documentation for major geospatial initiatives, business process changes, and program transitions.
  • Analyzing, evaluating, and improving geospatial business processes, workflows, managerial practices, operational procedures, and administrative controls to increase program effectiveness and support evolving mission requirements.
  • Coordinating with program managers, planners, liaisons, developers, data scientists, contractors, external partners, and geospatial subject matter experts to support cross-organizational GIS initiatives, resolve issues, and facilitate information sharing.
  • Preparing and delivering geospatial program communications, briefings, reports, visualizations, and correspondence for audiences ranging from field personnel to executive leadership, using cartographic principles, data visualization techniques, and reporting tools.

Benefits

  • A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
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