Management and Program Analyst

Citizenship and Immigration Services•Los Angeles, CA

15h

About The Position

The Management and Program Analyst will implement, coordinate, and analyze management programs; prepare and provide briefings and presentations; and develop and evaluate policies. The role supports USCIS, including the Fraud Detection and National Security Directorate (FDNS), whose mission is to protect national security and the integrity of the legal immigration system by identifying threats and fraud and coordinating with law enforcement and intelligence agencies. The analyst oversees a major segment of a department-wide mission or administrative program, conducts or participates in special studies and task forces, and assists other USCIS components. The position develops, implements, and monitors management information systems supporting short- and long-range planning; performs complex analytical evaluations; and creates and manages databases. It also develops and evaluates policies, recommends actions and future program objectives and improvements, and maintains operational and comprehensive reports covering work measurement, fraud trends, efficiency, effectiveness, productivity, and data quality. The analyst serves as a local technical expert on analytical and nationwide systems related to case management and processing. The position is at the GS-13 level. Applicants must meet the specialized experience and other federal employment conditions described in the announcement. A one-year probationary period may be required, and a writing sample may be required during selection.

Requirements

Be a U.S. Citizen or U.S. National.
Successfully pass a background investigation, including financial disclosure.
Pass a drug screening; the position may be subject to random testing.
For males born after December 31, 1959, be registered with the Selective Service.
Applicants not currently employed by USCIS must meet the residency requirement: for three of the five years immediately before applying, have resided in the United States, worked overseas as a U.S. Government employee in a Federal or Military capacity, or been a dependent of a U.S. Federal or Military employee serving overseas.
Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in Federal service.
At the GS-13 level, have one year of specialized experience equivalent to at least GS-12, including experience developing, evaluating, analyzing, and interpreting policies to resolve complex problems and assess their impact; resolving complex policy questions and providing a basis for major decisions affecting activities and operations; and advising management on recommended solutions to problems.
Submit a resume of no more than two pages and include the required work-history information and supporting documentation by the application deadline.

Responsibilities

Implement, coordinate, and oversee a major segment of a department-wide mission or administrative program.
Plan, conduct, or participate in special studies or task forces and provide assistance to other USCIS components.
Develop, implement, and monitor management information systems focused on long- and short-range plans.
Conduct complex analytical evaluations and create and manage new and existing databases.
Develop and evaluate policies in assigned program areas; take or recommend actions to achieve organizational objectives and recommend future program objectives and improvements.
Develop and maintain operational and comprehensive reports addressing work measurement, fraud trend analysis, efficiency, effectiveness, productivity, and data quality reviews.
Serve as the local technical expert on analytical and nationwide systems related to case management and processing.
Prepare and provide briefings and presentations.