Management and Program Analyst

Customs and Border Protection•Washington, DC

8d•Onsite

About The Position

Serving in this role allows for you to use qualitative and quantitative methods for operations research and assessment of management processes to enable better data-driven initiatives across the organization. This position starts at a salary of $143,913.00 (GS-14, Step 1) to $187,093.00 (GS-14, Step 10). As a Management and Program Analyst, typical duties include: Performing comprehensive program analysis of historical data, operational requirements, policies, analytical products, resource needs, and operational trends to support USBP planning, resource allocation, and executive decision-making. Developing comprehensive operational requirements documents to support pre-acquisition program planning and execution, including alternative courses of action, long-term operational implications, and recommendations for senior leadership. Leading and participating in cross-disciplinary, Agency-wide workgroups to identify long-term program challenges, improve business processes, enhance system performance, and support alignment with CBP and DHS planning requirements. Planning, developing, coordinating, and delivering briefings, presentations, planning documents, and management reports to ensure senior leaders receive accurate, concise, and timely information for program resource decisions. Coordinating sensitive management support activities, organizational support issues, and communication with leadership on personnel-related matters.

Requirements

Must be a U.S. Citizen to apply for this position.
Males born after 12/31/1959 must be registered with Selective Service.
Primary U.S. residency for at least three of the last five years.
All pre-employment processes will be conducted in English.
May be required to pass a background investigation.
CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
Must adhere to government ethics standards, including obtaining approval for outside employment or business activity.
Must be eligible to work in the United States via E-Verify.
Must meet Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 10/15/2026.
Utilizing qualitative and quantitative analysis methods to assess or improve program operations.
Developing, evaluating, and recommending alternative courses of action for long-range resource planning, including assessing operational, financial, and programmatic impacts.
Coordinating or leading cross-functional workgroups to resolve complex program issues, improve processes, and support organizational performance objectives.
Preparing and presenting analytical findings, briefing materials, reports, or planning documents for senior management or policy officials.
Reviewing program submissions, resource requests, or planning documents for accuracy, completeness, compliance with instructions, and alignment with organizational priorities.

Responsibilities

Performing comprehensive program analysis of historical data, operational requirements, policies, analytical products, resource needs, and operational trends to support USBP planning, resource allocation, and executive decision-making.
Developing comprehensive operational requirements documents to support pre-acquisition program planning and execution, including alternative courses of action, long-term operational implications, and recommendations for senior leadership.
Leading and participating in cross-disciplinary, Agency-wide workgroups to identify long-term program challenges, improve business processes, enhance system performance, and support alignment with CBP and DHS planning requirements.
Planning, developing, coordinating, and delivering briefings, presentations, planning documents, and management reports to ensure senior leaders receive accurate, concise, and timely information for program resource decisions.
Coordinating sensitive management support activities, organizational support issues, and communication with leadership on personnel-related matters.