Management and Program Analyst

Citizenship and Immigration Services•Miami, FL

About The Position

At USCIS, the Management and Program Analyst performs data analysis and quantitative research to provide timely, critical information to Asylum Division leadership and stakeholders. This information supports process improvements and management of the Division’s workload and goals. The analyst examines Asylum Division functions and programs, evaluates operational effectiveness, and develops reports that communicate findings to leadership and partners. The position is at the GS-13 level. Applicants must meet the stated specialized-experience and federal time-in-grade requirements by November 2, 2026. The announcement also describes federal employment conditions, application documentation requirements, background and drug-screening requirements, and a possible one-year probationary period.

Requirements

  • U.S. citizenship or U.S. national status.
  • Successfully pass a background investigation, including financial disclosure, and a drug screening.
  • For GS-13 qualification, have one year of specialized experience equivalent to at least the GS-12 federal level, including experience performing most of the following: recommending improvements to immigration program support areas; analyzing data to improve the effectiveness of immigration processes; and communicating new or updated policies or directives to leadership or other partners.
  • Current federal employees must have served 52 weeks at the lower grade or equivalent grade band in federal service by November 2, 2026.
  • Applicants not currently employed by USCIS must meet the stated residency requirement: for three of the five years immediately before applying, have resided in the United States, worked overseas as a U.S. government employee in a federal or military capacity, or been a dependent of such an employee serving overseas.
  • Applicants must reside within the local commuting area or be willing to establish permanent residence within it.
  • Males born after December 31, 1959, must be registered with the Selective Service.
  • Political appointees may require OPM approval before onboarding.
  • A one-year probationary period may be required.
  • Submit a resume under the Resume category, limited to two pages, and provide the specified work-history details and supporting application materials by the announcement deadline.

Responsibilities

  • Analyze Asylum Division functions and communicate results effectively.
  • Analyze and evaluate the effectiveness of programs or operations.
  • Develop and compile reports that present tangible and intangible data and identify significant findings.
  • Work with leadership to improve processes and achieve Asylum Division goals.
  • Perform data analysis and quantitative research to inform process improvements and management of workload and goals.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Long-term care insurance
  • Retirement plan
  • Thrift Savings Plan
  • Flexible Spending Account
  • Employee Assistance Program
  • Personal leave days
  • Paid federal holidays
  • Flexible work schedules
  • Telework
  • Tuition reimbursement
  • Transportation subsidies
  • Uniform allowance
  • Health and wellness programs
  • Fitness centers
  • Employee training and developmental opportunities
  • Disabled veteran leave, when eligible
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