Management and Program Analyst

Citizenship and Immigration Services • Camp Springs, MD

2d • Onsite

About The Position

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As a Management and Program Analyst, you will serve as a technical authority in logistics policy, training, and analysis leading the development and evaluation of policies, operational procedures, and training programs. You will also conduct studies and analytics for logistics programs.

Requirements

• Must be a U.S. Citizen or U.S. National.
• Successfully pass a Background Investigation including financial disclosure.
• Must pass a drug screening.
• Males born after 12/31/1959 must be registered with the Selective Service.
• Political appointees may require OPM approval before on-boarding.
• USCIS applies the Telework Enhancement Act of 2010 to its telework program.
• This position IS NOT considered "essential" for purposes of reporting to work when the facility might otherwise be closed.
• Individuals must currently reside within the local commuting area or be willing to establish permanent residence within the local commuting area of the announced duty location(s).
• Residency Requirement: Candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas.
• May be required to serve a probationary period of 1 year.
• Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service.
• Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 10/19/2026.
• Possess one (1) year of specialized experience, equivalent to at least the GS-13 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position.
• Experience performing the majority of the following duties: Overseeing the development or implementation of policies, procedures, or standards for major program initiatives.
• Serving as an advisor to senior leadership in developing or analyzing overall policies, programs, regulations or short- and long-range plans.
• Preparing the analysis, design, development, implementation, and evaluation of training programs or learning strategies to support organizational goals.
• Applying qualitative and quantitative assessment techniques to analyze and identify solutions for complex operational or internal controls issues.
• Submit responses and appropriate documentation prior to 10/19/2026.
• Upload resume under the "Resume" category.
• Resume must highlight relevant, significant experience related to the requirements found in the qualification section, as well as any applicable education.
• Resume limited to no more than two pages.
• Clear and specific work history descriptions.
• Each work history must include: Job Title (include series and grade if Federal Job), Duties (be specific), Employer's name and address, Supervisor name and phone number, Start and end dates (month, day, year), Start and end dates for each grade/pay level if federal position, Full-time or part-time status (include hours worked per week), Salary.

Nice To Haves

• Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Responsibilities

• Direct, implement, and oversee the development and evaluation of division policies and operational procedures to ensure agency-wide compliance with DHS, federal, and legislative standards.
• Make decisions and resolves problems involving interpretation of the law, regulation or unusual situations requiring interpretation and application of policy.
• Independently researches, develops, and writes logistics and HQ service program policy documents, briefing materials, presentations, talking points, memos, recommendation papers, guidebooks and related communications.
• Lead the analysis, design, development, implementation, and evaluation of training programs and learning strategies to support organizational goals and objectives.
• Coordinate with subject matter experts, program managers, and stakeholders to design, update, and implement logistics training content, ensuring alignment with adult learning principles and agency policies.
• Direct, implement, coordinate and oversee several major department-wide administrative programs requiring application of a wide range of qualitative and quantitative management support principles, processes and systems.
• Analyze major administrative aspects of substantive, mission-oriented programs, generate and apply new hypotheses and concepts to improve effectiveness and efficiency of operations.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Long-term care insurance
• Retirement plan
• Thrift Savings Plan [similar to a 401(k)]
• Flexible Spending Account
• Employee Assistance Program
• Personal leave days
• Paid federal holidays
• Flexible work schedules
• Telework
• Tuition reimbursement
• Transportation subsidies
• Uniform allowance
• Health and wellness programs
• Fitness centers
• Employee training and developmental opportunities
• Disabled veteran leave (for veterans with a service-connected disability rating of 30 percent or more, hired on or after November 5, 2016)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed