Management and Program Analyst (Facilities)

Customs and Border Protection•Buffalo, NY
•Onsite

About The Position

This Management and Program Analyst position is with the Department of Homeland Security, U.S. Customs and Border Protection (CBP), Office of Field Operations, Buffalo Field Office, in Buffalo, New York. The role provides analytical support for facilities and physical security programs so they effectively enable CBP’s operational mission. The analyst is a member of a team of Homeland Security professionals who analyze and advise on complex mission support programs. Additional selections may be made for other organizational divisions and/or units at the listed duty locations. The position is GS-13, with a stated salary range of $111,301 to $144,694. The role involves coordinating with facilities and contracting subject matter experts, overseeing facility construction and renovation projects, coordinating building operations and maintenance repairs for CBP-owned Ports of Entry, and advising leadership on facility security vulnerabilities and remediation priorities. CBP employees are expected to protect and serve the United States and demonstrate the agency’s core values of Vigilance, Service to Country, and Integrity. Employment is subject to applicable federal ethics requirements, a background investigation, drug-testing procedures, financial disclosure, and other stated conditions of employment.

Requirements

  • Be a U.S. citizen.
  • Males born after December 31, 1959, must be registered with Selective Service.
  • Applicants not currently employed by CBP must generally have physically resided in the United States or its protectorates for at least three of the last five years, subject to stated waiver conditions.
  • All pre-employment processes are conducted in English.
  • Pass a background investigation and comply with CBP drug-testing procedures.
  • Disclose required financial information; financial disclosure is required.
  • For GS-13, have one year of specialized experience equivalent to at least the next lower grade level. The experience must include duties such as identifying requirements and developing statements of work, processing bid questions, and coordinating requests for proposals; managing maintenance, repair, and operations work with vendors and service providers; liaising with contractors and facility occupants to resolve questions or conflicts; reviewing project documents for completeness, accuracy, and executive decision-making or reporting; and researching and analyzing long-range facilities needs and critical problems.
  • Meet all qualification requirements and applicable time-in-grade requirements by October 21, 2026. Current federal employees must have served 52 weeks at the next lower grade or equivalent grade band.
  • Clearly describe qualifying experience in the resume; resumes are limited to two pages.

Responsibilities

  • Collaborate with facilities and contracting subject matter experts to develop and refine scopes of work that represent program requirements, operational needs, and leadership priorities for facility management projects.
  • Participate in the management and oversight of program office and facility construction and renovation projects.
  • Serve as the central point of contact for coordinating building operations and maintenance repairs for CBP-owned Ports of Entry.
  • Lead or participate in working groups, committees, and project teams with internal and external partners to ensure facilities and related programs meet approved standards for safety, security, and mission continuity.
  • Evaluate security coverage, performance, and vulnerabilities; coordinate with technical owners to address deficiencies; and advise leadership on security implications and remediation priorities.

Benefits

  • Federal employee benefits package for employees and their families; specific eligibility depends on position type.
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