Management and Program Analyst

Internal Revenue Service•Washington, DC

About The Position

The Management and Program Analyst plans, develops, and coordinates projects and programs that affect multiple organizations within the Research, Applied Analytics and Statistics (RAAS) business unit. The role analyzes regulations and authoritative guidance for their effects on operations, policies, and procedures; identifies critical problems and milestones; anticipates impacts on budgets and work plans; and develops solutions, findings, and presentations. The analyst supports Senior Project/Program Managers, maintains accurate project tracking and documentation, and helps design new program activities. The position provides input to leadership, coordinates across the IRS and with external organizations, and consults on customer needs related to employee compliance with safety, security, incident, and emergency-management protocols. The analyst conducts in-depth analyses, develops goals and action plans aligned with agency strategy, assesses problem areas, and prepares briefings and reports on project plans, progress, findings, and recommendations. The role updates project/program control systems, reviews programs related to the Strategic Operating Plan, checks plans for alignment with Service goals, helps identify and adjust resources, and resolves relationship problems or conflicts that impede progress. This announcement is open to current permanent IRS competitive-service employees in RAAS business units.

Requirements

  • One year of specialized experience at a level of difficulty and responsibility equivalent to GS-12 in the Federal service.
  • Specialized experience leading projects through initiation, planning, execution, monitoring, and closeout, including developing scopes, schedules, resource plans, budgets, performance measures, and risk mitigation strategies.
  • Experience evaluating programs, operations, or business processes by analyzing performance information, identifying improvement opportunities, and recommending actions.
  • Experience implementing process-improvement initiatives using project-management methodologies, performance measures, or process-improvement techniques.
  • Experience coordinating projects with multiple organizations or stakeholders, facilitating meetings, resolving issues, monitoring milestones, and communicating status and recommendations.
  • Experience preparing analytical reports, executive briefings, recommendations, or other written products to support planning, resource allocation, or management decisions.
  • Experience monitoring project schedules, costs, risks, performance indicators, and outcomes, and recommending adjustments.
  • Meet the applicable time-in-grade requirement: one year (52 weeks) at the next lower grade level for positions above GS-05.
  • Current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate by the applicable closing or cutoff date.
  • Applicants must meet requirements by the closing date of the announcement.
  • A government-issued charge card must be obtained and used for business-related travel.
  • A probationary period may need to be completed or continued in the new position, as applicable.

Responsibilities

  • Plan, develop, and coordinate projects and programs that affect multiple organizations within the business unit.
  • Analyze regulations and authoritative guidance to determine impacts on program operations, policies, and procedures.
  • Identify and analyze critical problems, key program events, and milestones; anticipate impacts on budgets and work plans.
  • Develop solutions, document findings and conclusions, and prepare and deliver presentations.
  • Support Senior Project/Program Managers in assigned project and program work.
  • Ensure project tracking and documentation are accurate, complete, and timely.
  • Develop and manage the initial design of new program activities and provide input to leadership and team members.
  • Coordinate and consult with all levels of the Service, representing IRS interests and coordinating project impacts with internal and external stakeholders.
  • Consult with Senior Project Managers, business unit managers, and leadership to identify customer needs and requirements related to employee compliance with safety, security, incident, and emergency-management protocols.
  • Conduct in-depth analyses, gather and evaluate information, set goals and action plans aligned with agency mission and strategies, and assess problem areas.
  • Conduct briefings and prepare comprehensive reports on plans, progress, findings, and recommendations for managers and executives.
  • Update business-unit project and program control systems.
  • Review projects and programs within the business unit's scope in relation to the Strategic Operating Plan and ensure plans align with Service goals and objectives.
  • Help identify project and program resources and recommend adjustments to support goals and objectives.
  • Resolve relationship problems or conflicts that impede progress.

Benefits

  • Federal employees and their families have access to a comprehensive benefits package; eligibility depends on the position type.
  • Alternative work schedules or staggered work hours may be available.
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