Management and Program Analyst

OCFO • Washington, DC

4d • Onsite

About The Position

This position is located in the Office of the Chief Financial Officer (OCFO), Office of Tax and Revenue (OTR), Returns Processing Administration (RPA). The incumbent is responsible for evaluating the effectiveness and efficiency of programs and operations and conducts complex management projects and assignments related to planning, analyzing, reviewing, and executing OCFO programs and activities within RPA. Duties include but are not limited to: overseeing lockbox processing; analyzing systems and procedures impacting tax document processing; preparing reports, presentations, and white papers with findings and recommendations; developing workflow charts, staffing plans, procedural manuals, and directives to support operational improvements; handling procurement tasks, including vendor bids, contracts, invoices, and payment tracking; and managing duties such as onboarding/offboarding, travel requests, payroll adjustments, supply inventory, and security requests under the direction of the Director or Deputy Director. Performs other related duties as assigned.

Requirements

• Four (4) years of progressive experience in operational and administrative support, process improvement, project management
• Utilizing tax systems or similar financial systems to process financial transactions (e.g., tracking vendor payments)
• Analyzing and evaluating administrative and/or reporting systems to include developing reports and explaining findings
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
• Excellent written and verbal communication skills

Responsibilities

• Overseeing lockbox processing
• Analyzing systems and procedures impacting tax document processing
• Preparing reports, presentations, and white papers with findings and recommendations
• Developing workflow charts, staffing plans, procedural manuals, and directives to support operational improvements
• Handling procurement tasks, including vendor bids, contracts, invoices, and payment tracking
• Managing duties such as onboarding/offboarding, travel requests, payroll adjustments, supply inventory, and security requests under the direction of the Director or Deputy Director

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed