Management and Program Analyst
About The Position
The Management and Program Analyst accomplishes analytical studies and projects to resolve substantive problems or improve the effectiveness and efficiency of operating-line or administrative-support programs. The role prepares short- and long-range action plans and project schedules, ensuring they align with Service goals, schedules, and policies. It conducts in-depth analysis of project data, requirements, and impacts, identifies problem areas, and determines how to address them. Positions are in the Taxpayer Services Accounts Management Identity Theft Victim Assistance Unit Directorate (one vacancy) and Kansas City Directorate (two vacancies), at specified sites. The position descriptions are PD93041 and PD93042. At lower grades, employees may receive training to perform the full working-level duties.
Requirements
- For GS-11, one year of specialized experience equivalent to GS-9, including applying quantitative and qualitative techniques to analyze facts, draw conclusions, and develop alternatives for project areas.
- For GS-11, experience conducting studies and evaluations with limited supervision and developing program-improvement recommendations.
- For GS-11, experience applying management principles to coordinate and integrate project objectives and recommendations.
- For GS-11, experience communicating orally and in writing to present plans and proposals and negotiate project changes.
- For GS-11, experience extracting and interpreting data from information database systems and writing queries and formulas for reports.
- For GS-11, experience using initiative and judgment to improve program efficiency with systems or software tools, such as Microsoft SharePoint Designer or comparable software, including providing Visual Basic updates via such tools.
- GS-11 specialized experience may be substituted by a qualifying Ph.D. or equivalent doctoral degree, three full years of progressively higher-level graduate education leading to such a degree, an LL.M. in a relevant field, or a qualifying combination of education and experience.
- For GS-12, one year of specialized experience equivalent to GS-11, including developing and implementing short- and long-term project plans and schedules aligned with organizational goals, priorities, and policies.
- For GS-12, experience independently conducting operational reviews and program evaluations and recommending improvements to program effectiveness and goal achievement.
- For GS-12, experience determining and justifying project resource requirements and negotiating with managers or stakeholders for support and resources.
- For GS-12, experience using analytical and evaluative methods to assess performance, identify trends, and recommend process improvements and greater organizational efficiency.
- For GS-12, experience establishing criteria to measure project or program accomplishments, progress, and effectiveness.
- For GS-12, experience preparing and delivering briefings, reports, and presentations and communicating and negotiating solutions to complex or disputed recommendations.
- For GS-12, experience extracting and interpreting information-system data to develop reports and support data-driven decisions.
- For GS-12, experience leading or coordinating analytical projects or studies involving multiple stakeholders or functional areas.
- Current civilian employees must meet the time-after-competitive-appointment requirement: at least 90 days of federal civilian service since their latest qualifying non-temporary competitive appointment, by the applicable closing or cutoff date.
- Applicants must meet applicable time-in-grade requirements; for grades above GS-05, one year (52 weeks) at the next lower grade is required.
- Applicants must provide employment dates and hours worked per week on their resume for full credit of work experience.
- Foreign education used to meet requirements must be supported by evidence of equivalency to U.S. education.
Responsibilities
- Conduct analytical studies and projects to resolve substantive problems or improve the effectiveness and efficiency of operating-line or administrative-support programs.
- Prepare short- and long-range action plans and project schedules and ensure consistency with Service goals, schedules, and policies.
- Analyze project data, requirements, and impacts; identify problem areas and determine how to resolve them.
Benefits
- Federal employees and their families have access to a comprehensive benefits package; eligibility depends on the position type and other conditions.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
