Management and Program Analyst

Internal Revenue Service•West Des Moines, IA

About The Position

The Management and Program Analyst works in the Research, Applied Analytics & Statistics (RAAS) business units of the IRS. The position leads complex, cross-functional projects from initiation through closeout, aligning work with agency goals, timelines, and resource constraints. The analyst defines project scope, objectives, deliverables, and success measures with stakeholders, and develops and manages integrated plans, timelines, and budgets. The position evaluates internal operations, administrative functions, and program performance to identify opportunities for improvement. It designs and implements evaluation plans, performance metrics, and data collection methods to assess program effectiveness and operational efficiency. At the full working level, the role also requires specialized experience in program evaluation, process improvement, statistical analysis, project leadership, executive communications, and advising senior management. This announcement is open to current permanent IRS competitive-service employees in RAAS business units.

Requirements

  • One year of specialized experience equivalent in difficulty and responsibility to the GS-13 level in the Federal service.
  • Experience independently leading complex program evaluations, organizational studies, or cross-functional projects aligned with agency-wide strategic goals and recommending improvements based on legislation, regulations, and policy objectives.
  • Experience applying process-improvement methodologies such as Lean Six Sigma, and statistical modeling or forecasting techniques.
  • Experience analyzing program operations, resource utilization, financial information, and organizational performance measures to identify trends and recommend corrective action.
  • Experience leading full-lifecycle, national-scope projects or program initiatives involving multiple organizations or stakeholders.
  • Experience preparing executive-level reports, briefings, recommendations, decision documents, and data visualizations, using tools such as Power BI.
  • Experience advising senior management and negotiating with internal and external stakeholders through oral presentations and written products.
  • Meet applicable time-in-grade requirements; for this position, one year (52 weeks) at the next lower grade level is required.
  • Current civilian employees must meet the time-after-competitive-appointment requirement of at least 90 days of federal civilian service since their latest qualifying non-temporary appointment.
  • Obtain and use a Government-issued charge card for business-related travel.
  • Complete any applicable probationary period.

Responsibilities

  • Lead complex, cross-functional projects through the full lifecycle, from initiation to closeout, ensuring alignment with agency goals, timelines, and resource constraints.
  • Define project scope, objectives, deliverables, and success metrics in collaboration with stakeholders.
  • Develop and manage integrated project plans, timelines, and budgets; monitor progress and adjust plans as needed.
  • Evaluate internal operations, administrative functions, and program performance to identify improvement opportunities.
  • Design and implement evaluation plans, performance metrics, and data collection methodologies to assess program effectiveness and operational efficiency.
  • Apply process-improvement methods, statistical modeling, or forecasting to redesign processes, improve productivity, and reduce organizational risks.
  • Analyze program operations, resource use, financial information, and performance measures to identify trends, assess impacts, and recommend corrective actions.
  • Lead national-scope projects or initiatives involving multiple organizations or stakeholders; resolve competing priorities and implementation issues and track milestones and outcomes.
  • Prepare executive-level reports, briefings, recommendations, decision documents, and data visualizations to support management decisions.
  • Advise senior management and negotiate with internal and external stakeholders to resolve complex or sensitive issues.

Benefits

  • Federal employees and their families have access to a comprehensive benefits package; specific eligibility depends on position type.
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