Management and Program Analyst

Customs and Border Protection • Washington, DC

7d • Onsite

About The Position

This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol Headquarters, Strategic Planning and Analysis Directorate, Operations Requirements, located in Washington, D.C. In this role, you will apply analytical, program management, and coordination skills to support capability development, requirements management, and resource-informed decision making. Your work will identify operational needs and capability gaps, inform mission critical initiatives, and improve operational performance across USBP.

Requirements

• Must be a U.S. Citizen to apply for this position.
• Males born after 12/31/1959 must be registered with Selective Service.
• Primary U.S. residency for at least three of the last five years.
• All pre-employment processes will be conducted in English.
• May be required to pass a background investigation.
• Must adhere to the DHS Drug-Free Workplace Plan for drug testing procedures.
• Must adhere to government ethics standards.
• Must obtain approval for outside employment or business activity.
• Must be eligible for E-Verify.
• Must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process.
• Must meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 10/15/2026.
• Designing processes that address major policies and programs using analytical efforts and knowledge of agency policy.
• Utilizing qualitative and quantitative methods in order to develop new approaches to address complex problems.
• Designing analytical methodologies and frameworks when established approaches are insufficient, exercising judgment to interpret broad policy guidance and develop actionable recommendations for senior leadership.
• Evaluating alternative courses of action and translating operational needs into clear and measurable documents, while tracking progress and identifying potential roadblocks.
• Producing and delivering high-impact reports, briefings, and decision materials that clearly present complex analytical findings in actionable formats, supporting enterprise-level decisions and improving alignment of resources with operational priorities.

Nice To Haves

• Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Responsibilities

• Leading complex analytical efforts to develop, review, and maintain mission-critical requirements, ensuring alignment with organizational objectives and strategic goals.
• Conducting qualitative and quantitative analyses to identify and prioritize capability gaps, employing advanced analytical techniques to support data-driven decision making.
• Coordinating with headquarters, field units, and stakeholders to align requirements and capability analysis activities with operational priorities, managing project plans and deliverables.
• Producing and delivering clear, actionable reports, briefings, and decision materials for senior leaders, utilizing visualizations and summaries to communicate key insights and recommendations.
• Managing multi-office review processes, incorporating stakeholder feedback and recommending process improvements to enhance the consistency, efficiency, and traceability of requirements and analysis activities.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed