Management and Program Analyst

Internal Revenue Service • Andover, MA

17d

About The Position

The Management and Program Analyst role is in Taxpayer Services, Accounts Management. The analyst conducts studies and projects to address substantive problems and improve the effectiveness and efficiency of operating or administrative support programs. The position develops project plans and schedules, analyzes project data and impacts, identifies problems, and recommends solutions. It also involves operational reviews and program evaluations, preparing guidance and recommendations, and communicating findings and implementation plans to managers and executives through written materials, presentations, and briefings.

Positions are described by IRS Standard Position Descriptions PD93041 and PD93042. Alternative work schedules and staggered work hours may be available. The salary follows the General Schedule and applicable locality pay tables.

Requirements

• For GS-11, one year of specialized experience equivalent to GS-9, including applying quantitative and qualitative techniques, conducting studies and evaluations, developing program-improvement recommendations, and using management principles for project coordination.
• For GS-11, experience presenting plans and proposals using oral and written communication, analyzing data from information systems, and using initiative to improve efficiency with systems or software tools such as Microsoft SharePoint Designer or comparable software; experience providing Visual Basic updates via such tools is also specified.
• For GS-11, qualifying education may be a Ph.D. or equivalent doctoral degree, three full years of progressively higher-level graduate education leading to a doctorate, a related LL.M., or an equivalent combination of experience and education.
• For GS-12, one year of specialized experience equivalent to GS-11, including developing and implementing project plans and schedules; independently conducting operational reviews and program evaluations; and recommending improvements.
• For GS-12, experience determining and justifying project resource needs, negotiating for support, applying evaluative methods and criteria, analyzing program performance, and developing process-improvement recommendations.
• For GS-12, experience preparing and delivering briefings, reports, and presentations; communicating and negotiating solutions to complex or disputed recommendations; analyzing data from information systems; and leading or coordinating studies involving multiple stakeholders or functional areas.
• Meet applicable time-in-grade requirements; for grades above GS-05, one year at the next lower grade is required.
• Current civilian employees must meet the 90-day time-after-competitive-appointment requirement where applicable.
• A government-issued charge card must be obtained and used for business-related travel.
• A person subject to a probationary period must complete any remaining probationary period after a transfer, promotion, demotion, or reassignment.

Responsibilities

• Conduct analytical studies and projects to resolve substantive problems or improve program effectiveness and efficiency.
• Prepare short- and long-range action plans and project schedules consistent with organizational goals, schedules, and policies.
• Analyze project data, requirements, and impacts; identify problem areas and determine solutions.
• Perform operational reviews and prepare program analyses or evaluations, including guidelines on program effectiveness and progress toward goals.
• Prepare feasibility studies, directives, memoranda, policy statements, written guidelines, recommendations, presentations, and briefings to communicate findings and implementation plans to managers and executives.

Benefits

• Alternative work schedules and staggered work hours may be available.
• The posting refers applicants to IRS employee benefits information but does not specify individual benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Ph.D. or professional degree