Management Analyst Supervisor

Commonwealth of Pennsylvania•Dauphin County, PA
•Hybrid

About The Position

The Management Analyst Supervisor leads records, technology, and operational functions that support the Pennsylvania Department of Labor & Industry. The role guides staff, oversees major programs, and helps ensure agency processes run effectively. Responsibilities include directing the agency records program, supervising analysts and technicians, coordinating technology and workflow changes, analyzing programs and operations, and maintaining continuity plans.

Requirements

  • One year of experience as a Management Analyst 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or three years of progressively responsible experience in technical management analysis work involving evaluation of work methods, procedures, or organizational structures, and a bachelor's degree; or an equivalent combination of experience and training.
  • Meet the Pennsylvania residency requirement.
  • Be able to perform the essential job functions.

Responsibilities

  • Direct the agency records program, including records creation, storage, archiving, and related compliance activities.
  • Lead and support analysts and technicians through training, work direction, and performance evaluation.
  • Manage equipment, software, telecommunications, and technology-related workflow changes across the bureau.
  • Conduct studies and recommend improvements to increase efficiency in records management and operational processes.
  • Maintain continuity plans covering emergency procedures, essential functions, and critical resource needs.
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