Management Analyst I (Real Time Crime Center - Police)

DeKalb County • Decatur, GA

4d

About The Position

This is an entry-level professional position considered to be an analyst role within the Real Time Crime Center (RTCC) of the Police Department. Personnel assigned to the RTCC are responsible for monitoring, analyzing, and disseminating critical information to support field operations, investigations, and proactive public safety efforts. The role requires attention to detail, the ability to rapidly process and prioritize information, and proficiency in multiple law enforcement technology platforms. Duties include monitoring multiple information streams, reviewing automated alerts, providing real-time intelligence and situational awareness to first responders, identifying emerging public safety concerns, assisting investigative units, maintaining communication with other RTCCs, and documenting all significant activities. The position also involves general management analyst duties such as conducting operational research, productivity analyses, management studies, compiling and analyzing data, making recommendations for policy and procedure changes, coordinating special projects, providing research and analytical assistance for strategic planning, performing financial reviews and analyses, and responding to public inquiries.

Requirements

• Bachelor’s degree in Business/Public Administration or a related field required.
• Proficiency in Microsoft Office programs to include Excel, Access or comparable program(s) is preferred.
• Bachelor's degree in Criminal Justice or related field is preferred.
• Attention to detail.
• Ability to rapidly process and prioritize information.
• Proficiency in multiple law enforcement technology platforms.

Nice To Haves

• Previous work experience is preferred.
• Proficiency in Microsoft Office programs to include Excel, Access or comparable program(s).

Responsibilities

• Observes and performs the work of various positions in the department to gain experience and learn about operations.
• Conducts operational research, productivity analyses, and management studies to learn about departmental operations, programs, and services.
• Compiles and/or monitors various administrative and statistical data pertaining to divisional operations.
• Researches information pertinent to tasks or projects.
• Analyzes data and identifies trends.
• Prepares or generates reports.
• Makes recommendations for changes in policies and procedures to improve operations, provide more responsive service, and/or optimize the use of resources.
• Develops recommendations for changes in departmental policies and procedures.
• Performs tasks associated with the coordination or implementation of special projects for the department, including special events, introduction of new programs, and various professional services.
• Participates in the planning, design, and evaluation of projects.
• Assists in defining the scope of projects.
• Identifies and recommends proper allocation of financial, material, and human resources committed to projects.
• Formulates possible solutions or alternatives to service delivery.
• Provides administrative support to projects as needed.
• Provides research and analytical assistance to department managers in support of strategic and long-range planning for departmental operations.
• Participates in planning efforts at the local and regional level.
• Researches pending legislation or other developments at the state and federal level that may impact the department.
• Performs financial reviews and analyses for the department.
• Compiles and evaluates operational data and cost histories.
• Monitors and reviews billing activities, expenditures, and financial reports.
• Conducts detailed cost analysis.
• Makes recommendations to improve cost and operational effectiveness.
• Participates in budget development.
• Responds to complaints and questions related to County or department operations, activities, or other issues.
• Provides information, researches problems, and initiates problem resolution.
• Participates in various meetings, functions, and events as appropriate.
• Receives information about departmental operations.
• Participates in discussions and decisions.
• Keeps the director or the assigned supervisor apprised of all activities.
• May be required to submit periodic reports detailing activities and observations of the work performed.
• Monitors multiple information streams, including police radio channels, CAD, social media, news outlets, and camera networks.
• Reviews automated alerts from technologies such as FLOCK license plate readers, RMS queries, and other databases to identify relevant leads.
• Provides real-time intelligence and situational awareness to first responders during in-progress incidents to improve officer safety and operational effectiveness.
• Identifies emerging public safety concerns.
• Assists investigative units by reviewing video, images, and database information to identify suspects, vehicles, and other evidence related to past incidents.
• Maintains communication with other local, regional, and national Real Time Crime Centers to share relevant information.
• Documents all significant activities and information disseminated during each shift.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level