Real Time Crime Center Analyst

City of Atlanta•Atlanta, GA

About The Position

Real Time Crime Center Intelligence Analysts work in the Atlanta Police Department’s Real Time Crime Center (RTCC), providing lifesaving information to first responders through video feeds, license plate reader information, and other integrated data sources. Analysts also support criminal investigations by conducting video searches and retrieving data. The role works under the direct supervision of a shift supervisor and an operations commander, while requiring analysts to work autonomously and report their actions when needed. Analysts may also serve as training leads for new employees assigned to the unit. The RTCC operates 24 hours a day, seven days a week. Shifts may occur throughout the day on a normal schedule, and analysts may be asked to work overtime or on days off in special circumstances. The position is classified as sedentary work, involving exertion of up to 10 pounds occasionally and negligible force frequently or constantly. The stated annual salary is $54,863, and the position is open until December 3, 2026.

Requirements

High school diploma or equivalent.
Two to five years of practical experience reviewing video footage, data mining, and using multiple software programs in a work environment.
Experience performing investigative research, developing criminal history and statistical reports, and operating a computer and applicable software.
Ability to operate highly technical monitoring equipment and manage information and technical security programs.
Understanding of criminal offense elements and ability to assess the evidentiary or tactical value of data presented in the RTCC platform.
Detail-oriented approach to gathering information and ability to look beyond the location where a crime occurred.
Ability to take initiative, prioritize multiple competing assignments, and manage deadlines effectively.
Professional communication and independent judgment and discretion.
Proven ability to maintain correspondence, discussions, and materials in strict confidence.
Ability to work overtime as needed and remain calm, professional, and courteous in unusual or stressful circumstances.
Outstanding verbal and written communication skills and ability to interact across all organizational levels while working as part of a team.
Ability to pass a post-offer/pre-employment background check and drug and alcohol screening.
Valid driver’s license from state of residency.
Obtain Georgia Crime Information Center (GCIC)/National Crime Information Center (NCIC) certification within three months of hire.

Nice To Haves

College degree, especially in Criminal Justice; the degree is expected to be completed within two years of hire.

Responsibilities

Manage the collection of criminal intelligence data for entry into information storage and retrieval systems.
Monitor the RTCC software suite for automatically generated alerts and respond when needed.
Monitor police dispatch frequencies and offer assistance as issues arise.
Complete incident reports and after-action reports as needed.
Learn the video surveillance grid layout and stay aware of threats and challenges facing different precincts.
Understand emergency and evacuation procedures for multiple public venues.
Identify suspicious criminal activity and assist with an effective response.
Operate and monitor internal and external surveillance cameras and surveillance programs.
Ensure RTCC surveillance equipment operates according to expected standards and protocols, and report issues as needed.
Maneuver multiple surveillance cameras to better understand situations, document events, and assist investigations involving suspicious activity, property damage, or violence.
Work closely with sworn law enforcement.
Maintain confidentiality of policy and procedure documentation, emergency response and notification information, administrative material, and database information.
Develop a system to identify, document, and track potentially threatening individuals, vehicles, and situations that could assist the Police Department in solving crimes.
Become familiar with Atlanta Police Department signals and codes used by officers over the radio.
Become familiar with and comply with the Georgia Open Records Act.
Perform other duties as assigned.