Management Analyst 2 (Me Reviewer)

Arizona Department of Administration•Phoenix, AZ

1d•Remote

About The Position

The Department of Economic Security (DES), Division of Benefits and Medical Eligibility, is seeking a Management Analyst 2 for the Office of Program Evaluation. The position audits statewide public assistance programs within local office operations as part of the statewide quality evaluation program. It is available for full-time remote work within Arizona, subject to the agency’s remote-work policies; work must be performed within Arizona unless an exception is authorized in advance. The analyst conducts program and management evaluations, analyzes data and records, prepares detailed reports and recommendations, and studies organizational structure, office workflow, processes, and procedures. The role also involves gathering information through interviews, interpreting state and federal laws and regulations, and identifying ways to improve operations and use of staff and material resources.

Requirements

Knowledge of federal statutes, laws, rules, and regulations governing public assistance programs.
Knowledge of operational analysis and evaluation techniques and methods.
Knowledge of Nutrition Assistance eligibility requirements and ability to accurately evaluate case determinations.
Skill conducting interviews to elicit information and perform research.
Oral communication and interpersonal skills for working with local and regional office management and staff.
Skill analyzing case records, system information, and information obtained from customers and other sources.
Ability to follow written or oral directives and complete assignments in support of agency objectives.
Ability to write detailed reports for presentations to staff and management at various levels.
Ability to verbally communicate findings from data analysis and management evaluations.
Successfully pass a background and reference check; employment is contingent on completion of this process and the agency's ability to reasonably accommodate any restrictions.
Newly hired State employees must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
If driving or use of a vehicle is required as an essential job function, the stated driver’s license requirements apply.

Nice To Haves

Three years of experience in the administration of the Supplemental Nutrition Assistance Program (SNAP) is preferred.

Responsibilities

Analyze and evaluate management organization, methods, and procedures; gather and examine data and assess program success against stated goals and objectives.
Write detailed reports based on research, analysis, and evaluation, including recommendations or proposed resolutions.
Prepare and complete tables, charts, graphs, calculations, and other data summaries or visual representations.
Interview personnel about agency programs and activities; plan interviews, determine questions, and analyze responses.
Conduct organization and methods studies, examining organizational structure, management methods, work systems, processes, and procedures, and recommend improvements.
Interpret state and federal laws and regulations and gather information from files, records, and other sources for reports and work activities.
Observe and analyze office workflow, forms, and procedures and recommend improvements.
Plan for effective use of material and personnel resources by examining materials, consulting with supervisors and staff, and evaluating findings.
Communicate findings from analyzed data and evaluations to staff and management.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans.
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans.
Ten paid holidays per year.
Paid vacation and sick time.
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.
Remote-work options intended to support work/life balance, subject to management approval and agency discretion.