MANAGEMENT ANALYST 2 (ME REVIEWER)

Arizona Department of Administration•Phoenix, AZ

3d•Remote

About The Position

The Department of Economic Security’s Division of Benefits and Medical Eligibility is seeking a Management Analyst 2 (ME Reviewer) for the Office of Program Evaluation. The position audits statewide public assistance programs within local office operations as part of the statewide quality evaluation program. It is available for remote work on a full-time basis within Arizona, subject to the State’s remote work policies. The role conducts analysis and evaluations of management organization, methods, and procedures; examines data and evaluates program performance against stated goals and objectives; and prepares detailed reports with findings and recommendations. It also studies work systems and office workflows, reviews forms and procedures, interprets state and federal laws and regulations, and recommends improvements to processes and the use of personnel and material resources.

Requirements

Knowledge of federal statutes, laws, rules, and regulations governing public assistance programs.
Knowledge of operational analysis and evaluation techniques and methods.
Knowledge of Nutrition Assistance (NA) eligibility requirements and the ability to accurately evaluate case determinations.
Skill conducting interviews to elicit information and conduct research.
Oral communication and interpersonal skills for working with local and regional office management and staff.
Skill analyzing case record materials, system information, and information obtained from customers and other sources.
Ability to follow written and oral directives to complete assignments and meet agency objectives.
Ability to write detailed reports for presentations to staff and management at various levels.
Ability to verbally communicate findings from data analysis and management organization evaluations.
Successfully pass a background and reference check.
Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

Three years of experience in the administration of the Supplemental Nutrition Assistance Program (SNAP) is preferred.

Responsibilities

Analyze and evaluate management organization, methods, and procedures; gather, examine, and analyze data; and evaluate program success against stated goals and objectives.
Write detailed research- and analysis-based reports on projects, conditions, or proposals, including recommendations for action or problem resolution.
Prepare tables, charts, graphs, calculations, and other summaries or graphic representations of data.
Interview agency personnel about programs and activities; plan interviews, develop questions, and analyze responses.
Conduct organization and methods studies of work systems, management methods, processes, and procedures, and recommend improvements.
Read and interpret state and federal laws and regulations; gather information from files, records, and other sources for reports and work activities.
Observe and analyze office workflow, forms design, and procedures, and recommend improvements.
Plan for better use of materials and personnel resources in a work unit by examining materials, consulting with superiors and staff, and analyzing and evaluating information.
Analyze case records, system information, and information from customers and other sources.
Communicate evaluation findings and analyzed data verbally and in written reports to staff and management.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS)
Long-term disability plan
10 paid holidays per year
Paid vacation and sick time
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child
Deferred compensation plan
Wellness plans
Tuition reimbursement
Stipend opportunities
Infant at Work Program
Rideshare and public transit subsidy
Career advancement and employee development opportunities