Management Analyst 2 (Me Reviewer)

Arizona Department of Administration•Phoenix, AZ

1d•Remote

About The Position

The Department of Economic Security (DES), Division of Benefits and Medical Eligibility, is seeking a Management Analyst 2 (ME Reviewer) for the Office of Program Evaluation. The position audits statewide public assistance programs within local office operations as part of the statewide quality evaluation program. It is available for remote work on a full-time basis within Arizona, subject to agency remote-work policies.

Requirements

Knowledge of federal statutes, laws, rules, and regulations governing public assistance programs.
Knowledge of operational analysis and evaluation techniques and methods.
Knowledge of Nutrition Assistance (NA) eligibility requirements and ability to accurately evaluate case determinations.
Skill in conducting interviews to elicit information and conduct research.
Oral communication and interpersonal skills for working with local and regional office management and staff.
Ability to analyze case records, system information, and information obtained from customers and other sources.
Ability to follow written and/or oral directives, complete assignments, and meet agency objectives.
Ability to write detailed reports for presentations to staff and management at various levels.
Ability to verbally communicate findings from analyzed data and management evaluations.
Successfully pass a background and reference check.
Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

Three years of experience in the administration of the Supplemental Nutrition Assistance Program (SNAP) is preferred.

Responsibilities

Analyze and evaluate management organization, methods, and procedures; gather, examine, and analyze data; and assess program success in meeting goals and objectives.
Prepare detailed reports based on research, analysis, and evaluation, including recommendations for action or resolution of problems.
Prepare and perform calculations for tables, charts, graphs, and other data summaries, and create rough graphic representations for completion.
Gather information by interviewing personnel about agency programs and activities; plan interviews, determine questions, and analyze responses.
Conduct organization and methods studies of work systems, organizational structures, management methods, processes, and procedures, and recommend improvements.
Read and interpret state and federal laws and regulations, and gather information from files, records, and other sources for reports or work activities.
Observe and analyze office workflow, forms design, and procedures, and recommend improvements.
Plan for better use of material and personnel resources by examining materials, conferring with superiors and staff, and analyzing and evaluating information.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans.
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans.
10 paid holidays per year.
Paid vacation and sick time.
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.
Option for a remote work schedule, subject to agency discretion and policy.