Mammography Tracking Coordinat

RadNet•Owings Mills, MD

About The Position

The Mammography Tracking Coordinator performs mammography tracking and related administrative functions to support patient care. This includes generating, tracking, and mailing patient result letters; following up on undeliverable addresses; maintaining records and statistical reports; retrieving and entering pathology reports for abnormal mammography exams; and assisting with callbacks to locate mammography files. The coordinator enters and maintains information in the Mammography Tracking System and safeguards patient health information, patient property, medications, company property, and financial information in accordance with company policies and legal requirements. The role requires professional, respectful, and culturally sensitive interactions with patients, families, coworkers, vendors, referring physicians, and the public. The coordinator should exercise sound judgment, communicate effectively, prioritize work in a fast-paced environment, and maintain strong organizational skills.

Requirements

  • High school diploma or GED.
  • Intermediate or advanced computer skills.
  • Strong multitasking and communication skills.
  • Strong attention to detail and organizational skills.
  • Effective and professional communication and interpersonal skills, with respect for patients, vendors, and referring physicians.
  • Ability to thrive in a fast-paced environment and prioritize work using a structured approach.
  • Genuine passion for customer service, sound judgment, and ability to remain professional in all situations.

Nice To Haves

  • Knowledge of medical terminology.

Responsibilities

  • Generate, track, and mail patient result letters.
  • Follow up on undeliverable addresses and maintain and develop statistical information and reports.
  • Retrieve and enter pathology reports and information for abnormal mammography exams.
  • Assist with non-located callbacks to retrieve mammography files.
  • Enter and maintain necessary records in the Mammography Tracking System.
  • Safeguard patient property and patient health information.
  • Safeguard on-site medications in accordance with company policies, procedures, and legal requirements.
  • Respect company property, including cash and patient financial information on site or in patient portals.
  • Maintain professional behavior toward patients and coworkers and respond to others’ needs.
  • Respect patient boundaries and cultural sensitivities.
  • Interact diplomatically and sympathetically with patients, families, and the public in a clinical setting.
  • Establish, nurture, and maintain cooperative working relationships.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Health Savings Accounts with employer funding.
  • Wellness dollars.
  • 401(k) employer match.
  • Free services at imaging centers for the employee and immediate family.
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