Make Ready Technician

Avenue5 Residential, LLC•Richardson, TX

About The Position

Avenue5 Residential is seeking a Make Ready Technician to perform apartment and property duties assigned by the maintenance supervisor and/or property manager. The role maintains grounds, amenities, building exteriors, leasing offices, tour paths, parking lots, and other areas of the apartment community to support the property’s marketing appeal and customer satisfaction. The technician’s primary responsibility is to restore vacated apartments to market-ready condition in a timely manner. The position involves cleaning apartments, model homes, common areas, and office areas; inspecting vacated apartments and completing make-ready checklists; assisting with painting and trash-outs; replacing locks and making keys; responding to property concerns caused by inclement weather; reporting maintenance and life-safety issues; and supporting the management team. The technician must follow company standards and applicable laws and safety requirements, operate maintenance tools and equipment safely, and communicate professionally with residents, coworkers, and management.

Requirements

  • Ability to read, write, and understand English.
  • Ability to use a computer.
  • Excellent customer service and interpersonal skills, with the ability to relate to others.
  • Strong organizational and time-management skills.
  • Ability to multitask.
  • Ability to cope with and defuse situations involving angry or difficult people.
  • Ability to maintain confidentiality and use discretion.
  • Ability to maintain a professional appearance and comply with the prescribed uniform policy.
  • Valid driver’s license, clean driving record, and current auto insurance.
  • Ability to comply with all safety requirements.
  • Ability to shovel snow, apply ice melt, and operate a commercial snow blower.
  • Ability to communicate professionally and handle conflict with residents.
  • Ability to prioritize and meet deadlines.
  • Successfully complete Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Nice To Haves

  • High school diploma or equivalent is preferred.

Responsibilities

  • Maintain cleanliness and curb appeal throughout the community and interact courteously and professionally with current and potential residents.
  • Remove trash and debris from office areas and the apartment community perimeter daily.
  • Inspect vacated apartments and complete make-ready checklists.
  • Complete assigned tasks in a friendly, cooperative, and timely manner.
  • Clean available apartments, model homes, and common areas as directed.
  • Assist with painting, including transferring paint from storage to apartment units when painting is scheduled.
  • Assist with apartment trash-outs, including moving heavy or bulky items to the dumpster.
  • Replace locks and make new keys when requested, in a timely manner.
  • Address property maintenance concerns related to inclement weather or conditions, such as snow, windstorms, or flooding.
  • Immediately report identified maintenance or life-safety issues.
  • Assist the management team with other tasks as required.
  • Learn and comply with company, local, state, and federal rules and regulations.
  • Safely operate maintenance tools, equipment, and machinery, including golf carts.
  • Perform assigned tasks without seeking outside contractor assistance.
  • Communicate professionally and clearly with residents, coworkers, and senior management.
  • Contribute to a team approach to serving residents and maintaining a successful community.
  • Comply with company national standards, health and safety rules, and applicable laws.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, vision, and mental health coverage options.
  • Basic life insurance.
  • Matching 401(k) contributions.
  • Competitive pay.
  • Generous time-off plan, including 10 paid holidays, a community service day, and the employee’s birthday.
  • Mentoring.
  • Professional development.
  • Discounts.
  • Tuition reimbursement.
  • Recognition program.
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