Make Ready Technician

ZRS•Winter Haven, FL

About The Position

The Make Ready Technician prepares vacant homes for move-in by completing repairs, cleaning, inspections, preventive maintenance, and punch-list work within established timeframes. The technician ensures units meet ZRS standards, coordinates with maintenance and property management staff, tracks work and supplies, and provides customer service to residents and prospective tenants. The role also requires compliance with safety regulations, company policies, and Fair Housing laws. Work takes place indoors and outdoors in varying weather and environmental conditions. The technician may be exposed to dust, chemicals, and other substances associated with maintenance work. The role regularly involves standing for several hours, occasionally lifting 45–50 pounds, climbing stairs, walking, pushing and pulling, reaching, squatting, bending, twisting, and using tools with both hands. Weekend work may be required as needed.

Requirements

  • Good communication skills and a team-oriented attitude.
  • Strong attention to detail and the ability to work independently.
  • Ability to manage time effectively and adapt to change in a composed manner.
  • Ability to manage multiple projects and tasks and cope with stress in a composed manner.
  • Ability to respect and maintain confidentiality.
  • Ability to work in varying weather conditions and indoor and outdoor environments.
  • Ability to tolerate dust, chemicals, and other substances and environmental conditions associated with maintenance work.
  • Ability to stand for several hours at a time; occasionally lift 45–50 pounds; climb stairs; walk; push and pull with both arms; reach, squat, bend, and twist repeatedly; and use tools with both hands.

Nice To Haves

  • Previous experience in property management or maintenance roles.

Responsibilities

  • Complete make-ready tasks within established timeframes to minimize vacancy loss.
  • Perform repairs, including plumbing, electrical, painting, drywall, and flooring repairs.
  • Ensure appliances are operational and in good condition.
  • Change locks and install lockboxes and alarms in newly vacant homes.
  • Monitor supply needs and work with the Maintenance Supervisor to fulfill orders.
  • Inspect units thoroughly to identify additional repairs or maintenance needs.
  • Coordinate with maintenance staff to support an efficient workflow.
  • Maintain accurate records of maintenance tasks and supplies used.
  • Notify management of supplies or equipment needed for make-ready work.
  • Follow safety regulations and company policies during repairs and cleaning.
  • Use tools and equipment safely and keep them in good working condition.
  • Clean and sanitize vacant units, including kitchens, bathrooms, and common areas, when required.
  • Communicate unit status to the property management team.
  • Ensure vacant homes meet ZRS standards before move-in.
  • Walk vacant homes before move-in and write and complete punch lists.
  • Complete and track preventive maintenance during the turnover process.
  • Complete work orders assigned by the Supervisor.
  • Provide customer service to residents and potential tenants.
  • Comply with Fair Housing requirements and laws.
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