Make Ready Technician

Avenue5 Residential • Richardson, TX

17d

About The Position

The Make Ready Technician is responsible for apartment and property duties assigned by the maintenance supervisor and/or property manager. The role maintains the grounds, amenities, building exteriors, leasing office, tour path, parking lots, and other areas of the apartment community to support marketing appeal and customer satisfaction. The primary responsibility is to restore vacated apartments to market-ready status in a timely manner. The technician maintains cleanliness and curb appeal, interacts courteously and professionally with current and potential residents, and performs assigned work safely and in compliance with company standards and applicable laws and regulations. The role also requires completing Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Requirements

• High school diploma or equivalent is preferred.
• Ability to read, write, and understand English.
• Ability to use a computer.
• Excellent customer service and interpersonal skills, with the ability to relate to others.
• Strong organizational and time-management skills; ability to multitask, prioritize, and meet deadlines.
• Ability to cope with and defuse situations involving angry or difficult people, and to handle conflict with residents.
• Ability to maintain confidentiality and use discretion.
• Must maintain a professional appearance and comply with the prescribed uniform policy.
• Valid driver’s license, clean driving record, and current auto insurance required.
• Must comply with all safety requirements.
• Ability to shovel snow, apply ice melt, and operate a commercial snow blower.
• Ability to communicate professionally.

Responsibilities

• Maintain cleanliness and curb appeal throughout the community, including grounds, amenities, building exteriors, leasing office, tour path, parking lots, and other assigned areas.
• Remove trash and debris from office areas and the apartment community perimeter daily.
• Inspect vacated apartments and complete make-ready checklists.
• Complete assigned tasks in a friendly, cooperative, and timely manner.
• Clean available apartments, model homes, and common areas as directed.
• Assist with painting duties when requested, including transferring paint from storage to apartment units.
• Assist with apartment trash-outs, including moving heavy or bulky items to the dumpster.
• Replace locks and make new keys when requested, in a timely manner.
• Address property maintenance concerns related to inclement weather or conditions, such as snow, windstorms, and flooding.
• Clearly and immediately report maintenance or life-safety issues identified while performing regular duties.
• Assist the management team with other tasks as required.
• Learn and comply with company, local, state, and federal rules and regulations, including health and safety requirements.
• Safely operate maintenance tools, equipment, machinery, and golf carts.
• Perform assigned tasks without seeking outside contractor assistance.
• Communicate professionally and clearly with residents, co-workers, and senior management.
• Contribute to a team approach to serving residents and maintaining a successful community.
• Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Basic life insurance.
• Matching 401(k) contributions.
• Time-off plan including 10 paid holidays, a community service day, and the employee’s birthday.
• Mentoring.
• Professional development.
• Discounts.
• Tuition reimbursement.
• Recognition program.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED