Make Ready Technician

Birchstone • Dallas, TX

12d

About The Position

The Make Ready Technician prepares apartment homes for new residents according to company standards at an assigned Birchstone community. The role performs basic maintenance and repairs, completes service requests promptly, and assists with special projects, including capital improvements. The technician is expected to complete apartment turns within budget and within a five-business-day timeframe, ensuring required repairs and improvements are finished before resident move-in. The position may involve varying hours and on-call shifts to respond to resident and community emergencies.

Requirements

• High school diploma or equivalent.
• At least six months of maintenance work experience or training.
• Working knowledge of and experience in drywall, electrical, carpentry, flooring, plumbing, painting, appliances, HVAC, and lock changes.
• Effective written and verbal communication skills.
• Strong interpersonal skills and the ability to work independently and as part of a team.
• Problem-solving and troubleshooting ability, including devising creative solutions.
• Time-management skills and ability to work under pressure and meet deadlines.
• Ability to manage multiple projects, prioritize tasks, and plan and organize work with attention to detail.
• Working knowledge of OSHA regulations and city, state, and federal codes.
• Analytical skills and general computer skills, including proficiency with Microsoft Office Suite or related software.
• Proficiency with or ability to quickly learn Entrata or other property-management and maintenance software.
• Ability to work varying hours and respond promptly to emergencies.
• Valid driver’s license.

Nice To Haves

• Previous experience in multifamily property maintenance.
• Experience with capital improvement projects and remodeling.
• HVAC Type 1 and Type 2 certifications.
• Certified Apartment Maintenance Technician (CAMT) certification.
• Bilingual ability in English and Spanish.

Responsibilities

• Meet daily with the Service Manager to review make-readies, service requests, required repairs, and special projects.
• Receive and complete make-ready service requests and perform required repairs, improvements, and preventative maintenance while ensuring code compliance.
• Complete make-ready checklists and apartment turns within budget and the five-business-day timeframe; perform repairs such as window blind, drywall, caulking, sealing, painting, lighting, and fixture work.
• Support cost-control initiatives by repairing items rather than replacing them when possible.
• Walk and inspect the community daily and maintain its physical condition and appearance to Birchstone standards.
• Report and promptly correct unsafe conditions.
• Maintain grounds, common areas, and amenities; change locks, ensure gates work properly, pick up trash, pressure wash breezeways and pool areas, and paint curbs, signs, and exteriors as needed.
• Prepare apartments for inspections.
• Complete and submit paperwork and reports accurately and on time.
• Manage inventory of tools, equipment, supplies, and spare parts needed for work orders.
• Assist with corporate and area- or region-specific maintenance initiatives.
• Support special projects and assignments, including capital improvement projects.
• Attend regular meetings with the Service Manager and serve as a maintenance resource for community team members.
• Work on-call shifts or schedules to assist with resident and community emergencies.
• Perform general cleaning as needed and other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED