Make Ready Technician

ZRS•Irving, TX

About The Position

The Make Ready Technician prepares vacant homes for new residents by completing repairs, inspections, cleaning, and preventive maintenance within established timeframes. The role includes repairs to plumbing, electrical systems, paint, drywall, and flooring; checking appliances; changing locks; installing lockboxes and alarms; and ensuring homes meet ZRS standards before move-in. The technician coordinates with maintenance and property management staff, tracks work and supplies, completes assigned work orders and punch lists, and provides customer service to residents and potential tenants. The role requires compliance with safety regulations, company policies, and Fair Housing requirements. Work takes place indoors and outdoors, in varying weather and environmental conditions, and may involve exposure to dust and chemicals. Weekend work may be required as needed.

Requirements

  • Good communication skills and a team-oriented attitude.
  • Strong attention to detail and the ability to work independently.
  • Ability to manage time effectively and adapt to change in a composed manner.
  • Ability to handle multiple projects and tasks and cope with stress in a composed manner.
  • Ability to respect and maintain confidentiality.
  • Ability to work in varying weather conditions and indoor and outdoor environments.
  • Ability to tolerate dust, chemicals, and other substances and environmental conditions associated with maintenance work.
  • Ability to stand for several hours at a time.
  • Ability to occasionally lift approximately 45 to 50 pounds.
  • Ability to climb stairs; walk; push and pull with both arms; reach, squat, bend, and twist repeatedly at the waist; and use tools with both hands.

Nice To Haves

  • Previous experience in property management or maintenance roles.

Responsibilities

  • Complete make-ready tasks within established timeframes to minimize vacancy loss.
  • Perform necessary plumbing, electrical, painting, drywall, and flooring repairs.
  • Ensure appliances are operational and in good condition.
  • Change locks and install lockboxes and alarms in newly vacant homes.
  • Monitor supply needs and work with the Maintenance Supervisor to fulfill orders.
  • Inspect each unit thoroughly to identify additional repairs or maintenance needs.
  • Coordinate with other maintenance staff to support an efficient workflow.
  • Maintain accurate records of maintenance tasks and supplies used.
  • Notify management of supplies or equipment needed for make-ready tasks.
  • Follow safety regulations and company policies during repairs and cleaning.
  • Use tools and equipment safely and keep them in good working condition.
  • Clean and sanitize vacant units, including kitchens, bathrooms, and common areas, when required.
  • Communicate unit status to the property management team.
  • Ensure vacant homes meet ZRS standards before move-in.
  • Walk vacant homes before move-in and write and complete punch lists.
  • Complete and track preventive maintenance during the turnover process.
  • Complete work orders assigned by the Supervisor.
  • Provide excellent customer service to residents and potential tenants.
  • Comply with Fair Housing requirements and laws.
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