Maintenance Technician/Hampton Inn Clayton

Hampton Inn Clayton•Clayton, MO

About The Position

The Maintenance Technician assists with maintaining the hotel by performing minor and routine painting, plumbing, electrical wiring, and related maintenance activities. The role includes replacing air conditioner filters and tending to air conditioners, cooling towers, and boilers to provide heat, cool air, and hot water for guests. The technician also tends to the pool area, including chemical balancing and cleaning. The position supports quality guest service by responding to and resolving guest requests, complaints, and questions courteously and promptly. Projects and assignments should be completed thoroughly, professionally, and with care. The technician is expected to follow StepStone and hotel policies and procedures, attend required meetings, adapt to high-pressure conditions and change, pursue personal growth and development, and conduct themselves professionally at all times.

Requirements

Comprehensive knowledge of the English language to communicate effectively with guests, associates, and vendors.
Ability to accurately report information.
Ability to follow company and hotel policies and procedures scrupulously.
Comprehensive knowledge of hotel departments and functions.
Knowledge of applicable federal, state, and local health, safety, and legal regulations.
Good mathematical and computer skills.
Ability to lift at least 70 pounds.
Ability to pull at least 70 pounds.
Ability to push, bend, stoop, reach upward, and use manual dexterity.
Ability to hear, write, and type.

Nice To Haves

High school education and relevant training and experience preferred.
CPR and first aid training preferred.
Additional language ability preferred.

Responsibilities

Assist with hotel maintenance, including minor and routine painting, plumbing, electrical wiring, and related activities.
Replace air conditioner filters.
Tend to air conditioners, cooling towers, and boilers to provide heat, cool air, and hot water for guests.
Maintain standards of quality guest service.
Tend to the pool area, including chemical balancing and cleaning.
Respond to and resolve guest requests, complaints, or questions in a courteous and timely manner.
Accurately report information.
Follow StepStone and hotel policies and procedures.
Attend required meetings.
Complete projects and assignments thoroughly, professionally, and with care.
Assume responsibility for personal growth and development.
Conduct oneself professionally in behavior and dress and set standards for associates.
Perform other duties as assigned.