Maintenance Technician Full Ti-105010

Extended Stay America • Franklin, TN

9d

About The Position

The Maintenance Technician helps ensure a positive experience for guests and associates by keeping property equipment functional, premises in pristine condition, and guest rooms in good repair. The role completes tasks described in the Green Shield Binder and assigned by management or the Regional Asset Manager in a timely manner and according to company standards. The technician works with minimal supervision, responds to guest requests, completes maintenance and preventive-maintenance work, maintains required records, and supports property safety and cleanliness. The position may also respond to emergencies at the property or sister sites, monitor outside vendors when directed, and travel to nearby sites when asked.

Requirements

• High school diploma or GED; alternatively, one to three months of related experience and/or training, or an equivalent combination of education and experience.
• Read and speak English proficiently and interact with guests, associates, and outside vendors.
• Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards.
• Write routine reports and correspondence.
• Perform arithmetic using whole numbers, common fractions, and decimals, and use units of measurement for weight, volume, and distance.
• Apply good judgment and assist with resolving guest issues in accordance with company policies.
• Meet the physical and environmental demands described in the posting, including occasional pushing or pulling of objects weighing up to 50 pounds and frequent work outdoors depending on the hotel.

Responsibilities

• Promote a strong commitment to providing the best possible experience for guests and associates.
• Work with minimal supervision and complete essential duties satisfactorily and according to company standards.
• Respond to guest requests and follow through in accordance with company guidelines and procedures.
• Perform out-of-room cleaning described in the Green Shield Binder, including maintaining building interiors and exteriors, grounds, walkways, stairwells, driveways, and parking areas, and removing snow or ice from walkways where applicable.
• Complete work-order repairs promptly and professionally, following the work-order process.
• Conduct preventive-maintenance inspections and repairs as outlined in the Green Shield Binder.
• Follow the Green Shield Inspection schedule and workflow and use standard operating procedures to complete assigned tasks.
• Maintain records, including guest-room preventive-maintenance deficiencies, preventive-maintenance room inspections, life-safety inspections, elevator inspections, and the non-guest-room deficiency log.
• Keep the maintenance room organized and clean, safeguard the maintenance tool inventory, and ensure tools are in good working condition.
• Maintain boiler, electrical, HVAC, and fire sprinkler rooms in accordance with company standards and local ordinances.
• Ensure fire safety equipment, including fire alarm systems, smoke detectors, carbon monoxide detectors, and fire extinguishers, is operational and inspections are current and compliant.
• Follow company safety and security policies and procedures, including OSHA and ADA requirements.
• Where applicable, maintain the pool or spa in accordance with company policies, procedures, and local ordinances.
• Handle or assist with emergencies at the property or sister sites when requested by management.
• Monitor and follow up with outside vendors when directed by management.
• Assist with cleaning hotel areas as assigned, such as the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells, and common areas.
• Maintain overall hotel cleanliness and perform other duties assigned by management.

Benefits

• Weekly pay
• Competitive wages
• Great working environment
• Employee recognition programs
• Medical insurance
• Dental insurance
• Vision insurance
• Health care and dependent care flexible spending accounts
• Employer-paid basic life and AD&D insurance
• Employer-paid long-term disability
• Optional employee-paid voluntary benefits, including short-term disability, buy-up long-term disability, supplemental life insurance, and dependent life insurance
• 401(k) savings plan
• Paid time off
• Employee Assistance Program (EAP)
• Employee perks program offering discounts to major companies

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED