Maintenance Technician Full Ti-105010

Extended Stay America•Sanford, FL

About The Position

The Maintenance Technician is responsible for providing a positive experience for guests and associates by keeping property equipment functioning, maintaining the premises in pristine condition, and ensuring guest rooms are in good repair. The role completes tasks outlined in the Green Shield Binder and assigned by management or the Regional Asset Manager in a timely manner and in accordance with company standards. The technician performs cleaning, work-order repairs, preventive maintenance, inspections, and related recordkeeping. The role also maintains tools and work areas, helps ensure building systems and fire-safety equipment are operational and compliant, responds to emergencies when requested, and follows up with outside vendors as directed. Additional hotel cleaning and other duties may be assigned by management.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Read and speak English proficiently and interact with guests, associates, and outside vendors.
Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards.
Write routine reports and correspondence.
Perform basic arithmetic using whole numbers, common fractions, and decimals.
Use units of measurement for weight, volume, and distance.
Apply good judgment at all times.
Assist with resolving guest issues in accordance with company policies.
Meet the physical and environmental requirements of the position, including mobility around the hotel, bending or kneeling, occasional pushing or pulling of objects weighing up to 50 pounds, and working in varying weather and maintenance conditions.

Responsibilities

Provide a strong commitment to the best possible experience for guests and associates.
Perform essential duties with minimal supervision and in accordance with company standards.
Respond to guest requests and follow through in accordance with company guidelines and procedures.
Perform out-of-room cleaning described in the Green Shield Binder, including maintaining the building, grounds, walkways, stairwells, driveways, and parking areas; remove snow or ice from walkways where applicable.
Complete work-order repairs promptly and professionally, following the established work-order process.
Complete preventive maintenance inspections and repairs as outlined in the Green Shield Binder.
Follow the Green Shield Inspection schedule and workflow, using standard operating procedures to complete tasks on time and to company standards.
Maintain records including guest-room preventive-maintenance deficiencies, preventive-maintenance room inspections, life-safety inspections, elevator inspections, and the non-guest-room deficiency log.
Keep the maintenance room organized and clean; safeguard and manage tool inventory and ensure tools are in good working condition.
Keep boiler, electrical, HVAC, and fire-sprinkler rooms clean and organized in accordance with company standards and local ordinances.
Ensure fire-safety equipment, including fire alarms, smoke detectors, carbon monoxide detectors, and fire extinguishers, is operational and inspections are current and compliant.
Comply with company safety and security policies and procedures, including OSHA and ADA requirements.
Where applicable, maintain the pool or spa in accordance with company policies, procedures, and local ordinances.
Handle or assist with emergencies at the property or sister sites when requested by management.
Monitor and follow up with outside vendors when directed by management.
Assist with cleaning hotel areas as assigned, including the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells, and common areas.
Maintain overall hotel cleanliness.
Perform other duties assigned by the management team.