Maintenance Technician Full Ti-105010

Extended Stay America • Bluffton, SC

7d • Onsite

About The Position

The Maintenance Technician is responsible for providing a strong guest and associate experience by ensuring property equipment functions properly, the premises are maintained in pristine condition, and guest rooms are in good repair. The technician completes tasks in the Green Shield Binder and as assigned by the management team or Regional Asset Manager, in a timely manner and according to company standards. The role works with minimal supervision and may assist other sites within a reasonable geographic area when asked.

Requirements

• High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
• Read and speak English proficiently and interact with guests, associates, and outside vendors.
• Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards.
• Write routine reports and correspondence.
• Perform basic arithmetic with whole numbers, common fractions, and decimals, and use units of measurement for weight, volume, and distance.
• Use good judgment and assist with resolving guest issues in accordance with company policies.
• Meet the physical and environmental demands of the position, including mobility, reaching and handling tools or controls, bending, kneeling, crouching, balancing, accessing low and elevated areas, and occasionally pushing or pulling objects weighing up to 50 pounds.
• Work outdoors in varying weather conditions and, occasionally, in wet or humid conditions, near moving mechanical parts, around fumes or airborne particles and toxic or caustic chemicals, or with risk of electrical shock; tolerate moderate to loud noise levels.
• Be able to travel to additional sites within a reasonable geographic area when asked.

Responsibilities

• Respond to guest requests and follow through according to company guidelines and procedures.
• Perform out-of-room cleaning and maintain the building interior and exterior, grounds, walkways, stairwells, driveways, and parking areas; remove snow and ice from walkways where applicable.
• Complete work-order repairs promptly and professionally, following the established process.
• Perform preventive maintenance inspections and repairs according to the Green Shield Binder.
• Follow the Green Shield Inspection schedule and outlined workflows, using SOPs to complete tasks to company standards.
• Maintain records, including guest room preventive-maintenance deficiencies, preventive-maintenance room inspections, life-safety inspections, elevator inspections, and non-guest-room deficiency logs.
• Keep the maintenance room organized and clean; manage and safeguard tool inventory and ensure tools are in good working condition.
• Keep boiler, electrical, HVAC, and fire-sprinkler rooms clean and organized in accordance with company standards and local ordinances.
• Ensure fire-safety equipment, including fire alarms, smoke detectors, carbon-monoxide detectors, and fire extinguishers, is operational and inspected in compliance with company standards and local ordinances.
• Comply with company safety and security policies and procedures, including OSHA and ADA requirements.
• Where applicable, maintain the pool or spa in accordance with company policies, procedures, and local ordinances.
• Respond or assist with emergencies at the property or sister sites when requested by management.
• Monitor and follow up with outside vendors when directed by management.
• Assist with cleaning hotel areas as assigned, including the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells, and common areas.
• Maintain overall hotel cleanliness and perform other duties assigned by management.

Benefits

• Weekly pay
• Competitive wages
• Great working environment
• Employee recognition programs
• Medical insurance
• Dental insurance
• Vision insurance
• Health care and dependent care flexible spending accounts
• Employer-paid basic life and AD&D insurance
• Employer-paid long-term disability
• Optional employee-paid short-term disability, buy-up long-term disability, supplemental life insurance, and dependent life insurance
• 401(k) savings plan
• Paid time off
• Employee Assistance Program (EAP)
• Employee perks program offering discounts to major companies

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED