Maintenance Technician Full Ti-105010

Extended Stay America • Pleasanton, CA

6d

About The Position

The Maintenance Technician ensures property equipment is functioning, premises are maintained in pristine condition, and guest rooms are in good repair. The role completes tasks outlined in the Green Shield Binder and as directed by the management team or Regional Asset Manager, in a timely manner and in accordance with company standards. The technician works with minimal supervision, promotes a positive experience for guests and associates, responds to guest requests, and may assist with emergencies at the property or sister sites.

Requirements

• High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
• Read and speak English proficiently and interact with guests, associates, and outside vendors.
• Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards.
• Write routine reports and correspondence.
• Perform basic arithmetic using whole numbers, common fractions, and decimals.
• Use units of measurement for weight, volume, and distance.
• Apply good judgment and assist with resolving guest issues in accordance with company policies.

Responsibilities

• Provide a strong commitment to delivering the best possible experience for guests and associates.
• Respond to guest requests and follow through in accordance with company guidelines and procedures.
• Perform out-of-room cleaning and maintain the property, including building interiors and exteriors, grounds, walkways, stairwells, driveways, parking areas, trash containers, and snow or ice removal where applicable.
• Complete work-order repairs in a timely and professional manner, following the Green Shield Binder process.
• Perform preventive maintenance inspections and repairs.
• Follow the Green Shield Inspection schedule and workflow, using SOPs to complete assigned tasks to company standards.
• Maintain records including guest-room preventive-maintenance deficiencies, preventive-maintenance room inspections, life-safety inspections, elevator inspections, and non-guest-room deficiency logs.
• Keep the maintenance room clean and organized, safeguard tool inventory, and ensure tools are in good working condition.
• Maintain clean and organized boiler, electrical, HVAC, and fire sprinkler rooms in accordance with company standards and local ordinances.
• Ensure fire safety equipment is operational and inspections are current and compliant with company standards and local ordinances.
• Comply with ESA safety and security policies and procedures, including OSHA and ADA requirements.
• Maintain pools or spas where applicable, following ESA policies and procedures and local ordinances.
• Respond to or assist with property emergencies, including at sister sites when requested by management.
• Monitor and follow up with outside vendors when directed by management.
• Assist with cleaning hotel areas as assigned, potentially including the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells, and common areas.
• Maintain overall hotel cleanliness and perform other duties assigned by management.

Benefits

• Weekly pay
• Competitive wages
• Great working environment
• Employee recognition programs
• Medical insurance
• Dental insurance
• Vision insurance
• Health care and dependent care flexible spending accounts
• Employer-paid basic life and AD&D insurance
• Employer-paid long-term disability
• Optional employee-paid short-term disability
• Optional employee-paid buy-up long-term disability
• Optional employee-paid supplemental life insurance
• Optional employee-paid dependent life insurance
• 401(k) savings plan
• Paid time off
• Employee Assistance Program (EAP)
• Employee perks program offering discounts to major companies

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED