Maintenance Technician, Multifamily (Multi-Site)

Cushman & Wakefield•Edgewater, NJ

About The Position

The Maintenance Technician provides support and is accountable for delivering on commitments to residents, including quality move-ins, residential satisfaction, expedited service, and personal attention. The technician responds to residents’ service needs and helps deliver superior customer service. The position supports maintenance across multifamily properties and may require on-call coverage for after-hours emergencies. The role includes preparing apartments for move-in, completing scheduled maintenance, maintaining grounds and amenities, reporting maintenance concerns, following safety procedures, and representing the company professionally. The technician may travel between properties and work outdoors in varying weather conditions.

Requirements

Valid driver's license.
EPA 608 certification, at minimum Type II.
CPO or locally required city certificate.
Ability to read and understand policy manuals, safety rules, and operating and maintenance instructions.
Ability to perform basic arithmetic, including calculations involving rates, ratios, percentages, whole numbers, fractions, and decimals.
Ability to prepare and interpret bar graphs.
Ability to address routine problems involving several known variables and follow written, oral, or diagrammed instructions using common-sense understanding.
Ability to write routine reports and correspondence.
Ability to follow all safety procedures.
High school diploma, GED, or education from a trade, technical, or vocational school.
At least 1 year of related experience.
Ability to meet the physical demands of the role, including standing and walking for extended periods, using stairs, ladders, or step stools, and exerting up to 100 pounds of force to move objects.

Responsibilities

Prepare apartments for move-in, including painting, carpet repairs, cleaning, general repairs, housekeeping, and other necessary work.
Respond to resident requests promptly and professionally, providing personal attention and superior customer service.
Perform maintenance involving plumbing, HVAC, basic electrical work, general carpentry, painting, and snow removal where applicable.
Maintain grounds, pools and hot tubs, common areas, and dog park amenities so they remain clean, operational, and safe.
Participate in on-call scheduling as needed to respond to after-hours emergencies.
Report maintenance concerns in vacant units, models, and common areas to the Maintenance Supervisor.
Perform maintenance tasks as scheduled by the Maintenance Supervisor.
Follow applicable state, local, and federal fair housing laws.
Attend and participate in required training programs.
Perform assigned duties in a timely manner and represent the company professionally.
Follow uniform and professional appearance standards.
Maintain safety procedures and safeguard company tools and equipment.
Maintain reliable and punctual on-site attendance and promptly report attendance or tardiness issues to the immediate supervisor.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two paid volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options.
Pet insurance.
Pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, disability insurance, and paid and unpaid time away from work.