Apartment Maintenance Technician - The Pointe at Harden Ranch

UDR Careers • Salinas, CA

2d • Onsite

About The Position

UDR, Inc. and its affiliated companies are seeking a Maintenance Technician for The Pointe at Harden Ranch, a 439-home apartment community in Salinas, California. The role focuses on maintaining the community and its apartments, responding to residents’ maintenance requests, and delivering first-class service that supports resident satisfaction and retention.

The technician maintains the appearance and cleanliness of grounds, amenities, buildings, market-ready apartments, and shared areas; reports deficiencies and safety risks; completes apartment repairs and preparations for occupancy; and maintains tools, equipment, and inventory. The position also supports vendor coordination, supply ordering, resident relationships, and the training of new technicians or apprentices. Participation in an after-hours on-call rotation is required.

Requirements

• Maintenance experience in the multifamily, hospitality, or a similar industry.
• Competency in residential plumbing, electrical work, appliance repair, painting, and drywall.
• Customer service experience.
• Proficiency with modern technology, especially computers and smartphones.
• Valid driver’s license.
• Ability to participate in a rotating on-call responsibility.

Nice To Haves

• Knowledge of and experience in HVAC and carpentry.
• High school diploma or equivalent.
• EPA Type II or Universal certification.

Responsibilities

• Maintain the appearance and cleanliness of grounds, amenities, building interiors and exteriors, market-ready apartments, breezeways, curbs, signage, the leasing office, garbage areas, parking lots, and other shared areas.
• Report deficiencies and risk-management or safety issues immediately.
• Respond to residents’ maintenance and service requests and repair or restore service within established quality and time standards.
• Prepare apartments for occupancy, performing electrical, HVAC, plumbing, carpentry, appliance repair, carpet cleaning, painting, patching, texturing, basic cleaning, and other equipment maintenance and repairs.
• Maintain tools and equipment in proper working order, request replacements as needed, and assist with stocking inventory.
• Assist the Maintenance Manager with vendor management and ordering supplies and equipment while maintaining appropriate inventory levels within budget guidelines.
• Build positive relationships with residents, confirm that their expectations are being met, and identify, communicate, and implement ways to improve resident happiness and service.
• Assist with training and mentoring new Maintenance Technicians and/or Apprentices.
• Provide superior customer service to internal and external customers.
• Participate in an after-hours on-call rotation.
• Perform other duties as assigned or necessary.

Benefits

• Company-matched 401(k).
• Up to 10 vacation days, 6 sick days, 4 personal days, and 2 floating holidays per year, plus company-observed holidays.
• Discounts on living in company communities.
• Tuition reimbursement.
• Company-sponsored events and community service days.
• Annual President’s Club recognition for exceptional customer service and operational excellence.
• Ongoing education opportunities to support employee skill development and career advancement.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED