Apartment Maintenance Technician - Anson at the Lakes

AIR Communities•Charlotte, NC

11d•$23 - $25•Onsite

About The Position

AIR Communities is hiring an onsite Maintenance Technician for Anson at the Lakes, an apartment community in Charlotte, North Carolina. The technician helps provide a positive resident experience by completing apartment turns, resolving resident service requests, and performing routine maintenance and repairs. AIR uses technology to help technicians prioritize work and assist residents efficiently, with stocked and organized shops and support from leadership and teammates. Duties may vary according to the technician’s skills, community needs, mechanical systems, and season. The expected hourly rate is $23.00–$25.00, based on the candidate’s skills and experience.

Requirements

At least 2 years of maintenance experience, preferably in a facilities or building environment.
Proficient skills in at least two technical trades, such as plumbing, electrical, appliance repair, HVAC, or carpentry.
Ability to work a flexible schedule that may include evenings, weekends, seven-day work weeks depending on community needs and seasonality, and on-call shifts at least one week per month.
Reliable transportation to respond to after-hours emergency service requests while on call.
Ability and willingness to engage in physical activity and move heavy equipment and machinery.
Ability to read, write, and speak English.
Detail-oriented problem solver who takes pride in fixing things correctly the first time.
Commitment to customer satisfaction in each interaction.
Willingness to use technology to assist residents efficiently.
Strong work ethic and ability to thrive in a fast-paced environment.
Reliable team player who contributes to team success.

Responsibilities

Provide excellent service to residents and assist team members.
Complete basic apartment turns according to AIR’s process to prepare apartments for incoming residents.
With general direction, complete resident-requested repairs and routine maintenance, including troubleshooting and repairing or replacing plumbing, basic electrical components, HVAC equipment, and appliances.
May provide functional or technical direction and training to other Maintenance Technicians and support their technical development.
May assist with managing vendor quality and perform move-in and move-out inspections.
Respond to emergency service requests while on call.

Benefits

Monthly customer service satisfaction bonuses of up to $250.
50% rent discount at any AIR Community, subject to application requirements and exclusions.
Career growth opportunities, training, and development programs.
Paid time off, including vacation, sick time, and 14 holidays.
Medical, dental, vision, and life insurance options.
HSA/FSA plans.
Company-paid short- and long-term disability coverage.
401(k) plan with up to 6% employer match.
Paid parental leave of up to 16 weeks.
Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid annual community service time.
Commuter benefits.
Pet insurance.
Consumer discounts on various products and services.
Ongoing professional development and leadership training.